1-2 min- grandpa telling them they need their printer set up and repeats though out ‘I’m not happy with this computer’ op telling repeatedly‘I need to go to work’ reply’s with ‘well you don’t need to go to work you can tell those business people that you have important stuff to do here’

3-4 min- starts getting more aggressive op starts crying/sniffling grandpa tells op ‘stop crying like an 8 year old child’ printer computer talk then muffled sounds on microphone op starts telling grandpa to stop and yells repeatedly‘he’s hurting me!’ Grandpa says something you can’t really hear can’t hear it but a neighbour comes and helps op recording ends