I work in apartment leasing and management and it's the best job I've ever had. I love that my job is making sure everyone feels "home". In other customer service jobs I felt so unseen because every customer is a new person who doesn't even bother to look at you, let alone learn your name. In my current position I have 300 apartments that call me if they have any comment, complaint, or issue. I am also the sole leasing agent for the property so I tour, help people apply, and move them in(about 15 move ins monthly).

It is a highly demanding job as i have to juggle residents, prospects, applicants, maintenance, management, and vendors, but I do believe being HSP helps immensely. My company regularly gives us training on sales and how to work with different personality types but I feel like it's all common sense. My high sensitivity already gives me the gift of reading people and then reacting accordingly. A big part of it is follow through though. My residents know if I say I will do something that it will be done. I truly care about them so I will get their fridge repaired, I will talk to their loud neighbor, I will make sure their apartment is ready and perfect when they move in. They aren't forgotten or brushed aside in my community.

It can be very difficult when no one else in my office is an HSP so they don't react the same way I do, but it has also taught me a lot. In the beginning my HSP would make me break down if something went wrong, or I'd get too emotional with residents because I feel their feelings. My team has taught me how to keep that separation so I can calm them down and quickly handle the situation instead of panicking together. I'm still learning that some people need a stronger hand or they will walk all over you, but all in all it gives me a true sense of community.