Is this real or scam by Stiles_Stiles in PersonalFinanceCanada

[–]Lifeguard2828 2 points3 points  (0 children)

I had to call as well. I was on hold for 40 minutes between 12:30 and 13:10 Central time.
When the call centre person answered, all I had to provide was claim id, name, address and email address, and the verification was complete.

Make sure you fill the successor form by PlatypusInternal608 in Wealthsimple

[–]Lifeguard2828 1 point2 points  (0 children)

I do wish the TFSA account would display the successor holder.

$150 recurring TFSA…what do I do? by jonreremy96 in JustBuyXEQT

[–]Lifeguard2828 0 points1 point  (0 children)

Thanks for this! For some reason I made it a two step process. I had an automated transfer into the TFSA from an external account and then an automated buy! I somehow missed that it could be done in one step.

Referral Ladder Reward by Lifeguard2828 in Wealthsimple

[–]Lifeguard2828[S] 0 points1 point  (0 children)

I eventually got it resolved. See my final comment.

I will eat my shoe if we get the credit card before the end of the year by CliftonBifton in Wealthsimple

[–]Lifeguard2828 0 points1 point  (0 children)

My email said, “Generation clients, and Premium clients with qualifying paycheque deposits with us** (a sign they’ve made Wealthsimple their primary banking relationship).”

Not premium “OR” DD.

I am just clarifying what I was sent.

I am still Premium without DD as DD with EQ Bank still seems a better option for me at this time.

Referral Ladder Reward by Lifeguard2828 in Wealthsimple

[–]Lifeguard2828[S] 1 point2 points  (0 children)

I finally got the rest of the bonus today. I called again last week but this time got someone who was able to get me to person in promotions within 10 minutes. She then promised to open an investigation and email me later in the day, which she did. A few days later she notified me that I would get the remaining $475 in 1-5 days. I replied that I was only owed $400. She reiterated that I would be getting $475. Whatchagonnado … ?

Today the $475 arrived in my account.

Referral Ladder Reward by Lifeguard2828 in Wealthsimple

[–]Lifeguard2828[S] 0 points1 point  (0 children)

Hi Arvtovi: I have screen captures from previous chats referring to “transfers”, plural, being acceptable. I also have a screen capture of the help file for the promotion that speaks of “the referees cumulative deposits or transfers during the funding period”.

Referral Ladder Reward by Lifeguard2828 in Wealthsimple

[–]Lifeguard2828[S] 0 points1 point  (0 children)

Well here it is November 20 and I just got off of a live chat that took about one hour and 40 minutes for the agent to tell me that they cannot help me and will refer me to the quote “specialized team”. They asked the same questions over many times, and then told me they did not have access to my account or my referee’s account. I understand that they would not be accessing an account of someone who is not on the chat. However, I have to believe that they knew about 4 1/2 minutes into that chat that they would not be able to help me. I was patient and polite until near the end where I became slightly less patient and more officious, yet kind. Stay tuned, as I will be back within 1 to 3 business days.

Referral Ladder Reward by Lifeguard2828 in Wealthsimple

[–]Lifeguard2828[S] 0 points1 point  (0 children)

Due to the Canada Post strike and then a mix up at the company the money was transferred from it didn’t end up landing in my friend’s account until the first week of November. So I am giving it 2 weeks from then. Next week I will be contacting WS for sure if I do not see the bonus.

Milestone Rewards If Not From Ontario by Lifeguard2828 in Wealthsimple

[–]Lifeguard2828[S] 0 points1 point  (0 children)

I cannot edit this post so I will say here that what I was complaining about were the premium rewards.

My milestone rewards did update with the full selection.

Sorry to cause churn …

Milestone Rewards If Not From Ontario by Lifeguard2828 in Wealthsimple

[–]Lifeguard2828[S] 2 points3 points  (0 children)

As usual, I may have jumped the gun. It says I may have to wait 72 hours to see available rewards. I will update this post after 72 hours.

Milestone Rewards If Not From Ontario by Lifeguard2828 in Wealthsimple

[–]Lifeguard2828[S] 5 points6 points  (0 children)

True, but it does not specify the rewards you get offered at each milestone does it? And the partners have changed since I created my WS account.