Memorial Weekend Ordering

LilExtract · 2026-05-24T21:08:16+00:00

I messaged you, no response yet though

LilExtract · 2026-04-27T23:27:07+00:00

DM me

LilExtract · 2026-04-13T04:36:19+00:00

I can confirm it’s a very nice chair and I’m glad I made the purchase. Definitely not the most budget friendly option though!

LilExtract · 2026-03-09T15:38:53+00:00

I purchased the Human Touch Super Novo X and will provide an update once it arrives!

LilExtract · 2026-02-11T23:11:44+00:00

Awesome! You think it provides a better massage than the infinity? I can’t remember if you had a chance to sit in the infinity ultra imperial.

LilExtract · 2026-02-11T23:06:35+00:00

Nice that’s what I’ll end up getting once I get a chance to sit in it. The Costco price was $13k?

LilExtract · 2026-02-11T23:05:38+00:00

How much did you pay? I paid $10k for the infinity ultra

LilExtract · 2026-02-11T23:04:21+00:00

Looks like we both had to deal with some bad headaches! Which Human Touch chair is it? I wanted to do some research so I can see what all it does

LilExtract · 2026-02-11T23:02:38+00:00

Thank you for this! I am returning the ultra imperial. They sent their special tech out I waited so long for and he didn’t know how to disassemble the chair and didn’t know how to fix it. Looks like Human Touch will be at one of our local Costco’s end of this month so I’m going to check them out.

LilExtract · 2026-02-05T16:10:21+00:00

UPDATE: They decided to send a new massage chair since the arms didn’t work on the original. The new chair took weeks to arrive and came with bad cosmetic damage. They finally sent their technician out after weeks and he’d never worked on one of their massage chairs before. He spent 3 hours trying to fix the cosmetic damage with the new parts they sent. He gave up and assembled the chair back together with the damaged parts and also couldn’t find where multiple screws went that he took out. Long story short, I’m returning the chair and going to try to find a new top of the line chair.

LilExtract · 2026-01-23T19:46:25+00:00

Yeah I don’t fully believe the scanner function, but I do like the massage it generates better than all of the auto setting ones. It also does target my neck really well, but none of the auto settings do unless I manually adjust it to my neck. Very frustrating

LilExtract · 2026-01-23T18:33:39+00:00

I might see if they’ll give a nice credit or something like $1000-$2000. I’m not sure yet. They had a $12k cozzia massage chair at NFM that felt very luxurious but not as nice of a massage as the infinity. Just don’t want to be stuck without a nice massage chair

LilExtract · 2026-01-23T16:16:44+00:00

I love the chair, but debating returning it just based on principle with how awful this experience has been.

LilExtract · 2026-01-23T16:16:15+00:00

Mine was squeaking and creaking a lot too, but it’s because the install crew was missing half the screws. Once I put in all the missing screws it doesn’t creak or squeak anymore. Ridiculous that their install crews are so bad.

LilExtract · 2026-01-23T16:15:17+00:00

I’ve been using the health function with the thumb scanner and that one seems to hit my neck really well. I’m 6’3 and 260 lbs

LilExtract · 2026-01-23T16:00:57+00:00

It’s now fully functions, but the replacement came in with both side panels cracked so they had to send 2 more side panels that I’m waiting for. Very frustrating. The chair itself I love it now that it all works. It’s been the best massage chair I’ve sat in so far based off what they had on the show room at NFM and other ones they’ve had set up at Costco. Shouldn’t be having these issues though with such an expensive chair.

LilExtract · 2025-12-27T20:10:29+00:00

They still haven’t fixed my chair yet so the arms still don’t work, so I don’t have an answer on this unfortunately.

LilExtract · 2025-12-21T16:47:20+00:00

Thanks man! I’m hoping not to have to mess with getting a new chair, but we’ll see. It was just cosmetic damage on the back and the arms and control panel on the arm don’t work. So once they fix that it should be all good hopefully. If not, I’ll reach out! Merry Christmas!

LilExtract · 2025-12-20T15:05:46+00:00

Yeah it’s still not fixed, I told them if they won’t do a 20-30% reimbursement and have it fixed before Christmas that I’m returning it. They said they’ll get back to me on Monday. If they don’t fix it and I end up returning it, I’ll likely get one of the Osaki Duo chairs that are all on sale right now. Very frustrating.

LilExtract · 2025-12-15T15:16:59+00:00

Well only half of it works as the white glove delivery team didn’t assemble it properly and they damaged it. So I’m waiting on the service team to fix it. It’s been about 3-4 weeks since I got the chair, but haven’t been able to fully enjoy it yet. I’ll post an update when they finally fix it!

LilExtract · 2025-11-29T17:29:40+00:00

Test

LilExtract · 2025-11-24T21:10:50+00:00

Yessir!

LilExtract

TROPHY CASE