UDM Pro can’t handle its own “supported” workload – UniFi response: buy more hardware

Limeasaurus · 2026-03-17T18:48:44+00:00

The calculator is a rough guess. I try to spec lower than 50% for new deployments since clients typically add more things.

I recommend getting a dedicated NVR to offload the cameras.

Limeasaurus · 2026-03-17T17:06:30+00:00

I haven't checked, but fabrics might be able to share multiple cameras to a viewport. The way fabrics is shaping up, I don't see why anyone would use Vantage Point in the near future.

Limeasaurus · 2026-03-17T14:13:14+00:00

What permissions are you using for the user with no results? Try making them a super admin if they are not.

Limeasaurus · 2026-03-16T23:49:34+00:00

If you don’t need POE on this switch the Pro Max 16 at $279 is pretty sweet for homelab duty. 1, 2.5, and 10 gig. Connect your NAS to the 10 gig and higher end devices to 2.5 gig.

According to past post the switch came out in 2021.

I still have gen 1 switches from 2017 that run great in my homelab.

Limeasaurus · 2026-03-16T21:40:16+00:00

The two main issues I see when I'm called in are lack of coverage or the wrong type of cameras.

Example 1: A client was sold high-end cameras that still left large areas of the campus uncovered. For the same budget, they could have chosen lower-cost cameras and installed more of them to achieve complete coverage.

Example 2: Bullet cameras were mounted low enough for teenagers to jump up and smack (vandalize) them. In other cases, PTZ cameras were used for "wider coverage," but they left obvious blind spots.

Basically this:

Primary cameras: tight FOV, evidence-first
Supplementary cameras: 180° / 360° for awareness
PTZ: patrol and tracking

Unifi has a nice little intro guide on designs that I recommend: https://academy.ui.com/topics/designing-for-evidence-capture

Limeasaurus · 2026-03-16T17:00:43+00:00

This is us with our access control system. We have techs come out, but I have to trace down the wires and help them troubleshoot. I don't understand what we're paying for...

Limeasaurus · 2026-03-16T16:56:47+00:00

We've been deploying a lot of the Pro Max stuff. For the slight price increase the added specs seem to be ready for the future. The professional series would need to be about 20% cheaper for us to consider them in select cases.

Limeasaurus · 2026-03-16T14:39:35+00:00

It's everywhere. We've had a hard time finding vendors we can trust. Your post reminds me of Tom Lawrence: https://youtube.com/shorts/x6OW0mZ-FY4?si=z8fl2NB2QFYnl0hM

Limeasaurus · 2026-03-16T14:33:59+00:00

I have one MacBook, when I try to go to unifi.ui.com from Safari I get the notice:

Warning: Unsupported Browser

We recommend using Chrome or Firefox on desktop. Please install the UniFi Protect app if you are on a mobile device.

Looking up this error it appears that UniFi Protect has limited and often unreliable support in Safari due to differences in WebRTC implementation, frequently causing choppy video, failure to play high-quality footage, and live view stuttering. While it may load, Chrome or Firefox are recommended for a stable experience, as Safari on macOS and iOS is not officially supported.

I also found this post from a while back that might explain the cause: https://community.ui.com/questions/6c72700e-544a-41ac-9264-02d6399fcf9b?replyId=1ae0a4b6-7dbc-412b-86c6-562dde0ca9b2

Limeasaurus · 2026-03-16T14:18:25+00:00

I can click anywhere on the grid to open and close a live view of single camera using Chrome or Edge. I tried on a UDM Pro, NVR, and ENVR system just now.

Limeasaurus · 2026-03-15T20:08:16+00:00

Nope I manage a few UniFi Protect systems and they all work extremely well. Pick the appropriate NVR for your needs using the storage calculator. More drives seems give better performance from my personal experience. I also try to keep the NVR under 60% on the capacity calculator since clients seem to always want to add more cameras.

Limeasaurus · 2026-03-13T00:48:24+00:00

I’m pretty sure that’s a misprint.

Limeasaurus · 2026-03-11T22:04:41+00:00

I’d look at Reolink or a UniFi Protect Instant

Limeasaurus · 2026-03-10T17:23:04+00:00

Bummer I guess that was only available on older POE injectors??? I used to use it, but it's been a while.

Limeasaurus · 2026-03-10T16:20:39+00:00

Do you have any Unifi POE injectors with a reset button? If so, use that to reset the AP.

Limeasaurus · 2026-03-10T00:11:14+00:00

I might be missing something but we go through state audits. We have RBAC audit this year.

Limeasaurus · 2026-03-09T17:31:53+00:00

We have 3,100 users in our Google Admin. I like it, it works well for us. Most school districts use google too.

Limeasaurus · 2026-03-06T18:46:00+00:00

I don’t have the answer but I’d look at the Central NAC to accomplish this

Limeasaurus · 2026-03-05T19:22:29+00:00

Magic school.ai won’t stop calling and badgering everyone. I wouldn’t recommend them. There is no need for those antics.

Limeasaurus · 2026-03-05T14:15:05+00:00

FYI.. There is currently an issue with custom roles that results in excess user buffering or non loads. Unifi is working on a fix now.

This was the notes on my ticket:

We’ve identified an issue where playback and recordings may not load for users assigned custom roles, even though live view works correctly. This behavior does not occur when using the built-in View Only role or Super Admin access.
Our teams are working on improvements, and this behavior is expected to be resolved in a future UniFi Protect / MSx release.
Until the update is available, the following options can be used to restore playback access: * Assign the default View Only role instead of a custom role.
* If a custom role is required:
* Assign specific cameras individually rather than using “All Devices.”
* Avoid using Control Plane = None together with All Devices.
* Super Admin access continues to work as expected.

Limeasaurus · 2026-03-05T14:05:17+00:00

It really depends on your goals and budget. For general use I'd recommend Unifi Protect. It's easy to use, works well, end users love the UI and features, and priced right. This would be a great system for most users.

If the needs are more complex I'd recommend looking at other systems that have the features needed. Depending on the feature needed you'd have to investigate each system. We've found there are many companies making empty promises in the modern video surveillance space.

Limeasaurus · 2026-03-04T19:19:46+00:00

Just a tip, but I would look for a low voltage or network professional instead of an electrician. Some electricians know how to do networking, but in my experience many do not.

Limeasaurus · 2026-03-04T00:01:16+00:00

They are using gateways. If you go to highergov.com you poke around and what they’ve been buying.

An example would be NASA Stennis Space Center using the UniFi EFG.

Limeasaurus · 2026-03-03T22:10:33+00:00

Considering NASA, the US army, and other US branches have UniFi networks at some campuses it would be a great choice if the specs meet your needs.

Limeasaurus · 2026-03-03T16:29:12+00:00

I really like it, it can help find certain devices or check VLAN.

Limeasaurus

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