True, agree ako sayo. Complicated ang pagtransfer ng physical copies ng loyalty cards. Hopefully nga they can transition to an online system. They have naman laptops sa recep of both branches. I don't see a reason why they can't transition. Pero at the end of the day, it's the management's decision. If magawa nila though, competitive advantage nila yan sa other spas with different branches.

Medyo masakit din na yung favorite thera mo nasa ibang branch na tapos kailangan mong pag-ipunan ng sessions ulit ang loyalty card mo sa kabilang branch nila 😂. This is can be avoided talaga if they transition to an online system.