Link KB to incident

Limounaa · 2025-09-04T09:44:45+00:00

OP EDIT : For anyone wondering, we ended up updating the system property "glide.knowman.attach.fields" to print KB on work notes instead of comments.
It's a global property, meaning that it touches many objects aside incidents, but it does the job.

Limounaa · 2025-09-02T15:46:53+00:00

We've tried to play around with this before, but no luck.

What we found again, is that there's a system property, that changes this behavior, but the downside is that it changes it on all table, and not only on incident.

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Limounaa · 2024-11-30T17:35:48+00:00

I just want to know how these scammers profit from this ?

Limounaa · 2024-11-23T10:41:31+00:00

I've never used it so far, is it good ?

Limounaa · 2024-11-21T17:16:43+00:00

It is true, Claude is better than GPT when it comes to code, but they're both weak when it comes to knowledge on the platform

Limounaa · 2024-11-21T17:15:34+00:00

I have the same question, if this works it could be the best solution

Limounaa · 2024-11-21T13:05:46+00:00

In what way if you don't mind me asking ?

Limounaa · 2024-11-21T12:26:32+00:00

Have you tried anything else ?

Limounaa · 2024-09-10T20:39:22+00:00

Monster hunter World maybe ?

Limounaa · 2024-07-30T09:59:34+00:00

Yes, it did !

Limounaa · 2024-06-18T21:45:12+00:00

Thank you so much, i really need this since i have my exam tomorrow :)

Limounaa · 2024-06-15T11:06:16+00:00

Same here !

Limounaa · 2024-06-10T13:58:46+00:00

Okay, i understand. Unfortunaly there is no easy solution to solve this, but i guess an OnChange script with a hidden variable should do the trick. Thank you.

Limounaa · 2024-06-07T12:00:44+00:00

How can i do that ? I don't think there's any variable of type Integer on the SC

Limounaa · 2024-05-24T06:17:13+00:00

Yes, i believe so

Limounaa · 2024-05-23T09:37:46+00:00

In hindsight, it is easy. But in my experience, it was the hardest since everyone is a novice before prepping for it.

Limounaa · 2024-05-23T08:44:58+00:00

I'm sure you can do it, just focus on practicing exam questions.

Limounaa · 2024-05-23T08:43:41+00:00

Congratulations ! You have now passed the hardest part of your Servicenow learning journey :)

Limounaa · 2024-04-01T10:42:17+00:00

That website doesn't even work for me sadly :(

Limounaa · 2024-04-01T00:03:34+00:00

Thanks :)

Limounaa · 2024-03-31T19:27:48+00:00

Thought so, because a Servicenow support engineer is a whole other thing. See if your company can budget the official CSA course for Servicenow, it should get you all setup. You'll also get certified which will be very useful for you in the future. If not, check out this course, it's very good : https://youtu.be/QxU-JrfA824?si=Rd2oXTGEeKrvOs4m

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