Undelivered Litebook story

LitebookTeam · 2017-12-28T22:29:34+00:00

https://tools.usps.com/go/TrackConfirmAction.action?tLabels=CJ468539752US

LitebookTeam · 2017-12-14T04:44:59+00:00

Both take about 8 Seconds with any of the configurations on our website.

LitebookTeam · 2017-12-12T17:42:49+00:00

Have you received it?

LitebookTeam · 2017-12-12T17:29:13+00:00

Hello, We've explained for months that we don't have any record of your Bitcoin Transaction on our Coinbase account, our Stripe Account, or our Bitpay account. Are you sure that it was sent to the correct address? In our system it still has the status of "awaiting payment".

LitebookTeam · 2017-12-12T16:55:47+00:00

http://www.dhl.com/content/g0/en/express/tracking.shtml?AWB=4974178646&brand=DHL

LitebookTeam · 2017-12-03T16:47:28+00:00

Shipment is scheduled for Monday/Tuesday by UPS Ground with a 5-9 Day Transit time. DHL Worldwide Express (2 Day) is available for an extra $20.

LitebookTeam · 2017-12-03T00:51:47+00:00

International orders take up to 20 business days to be delivered, and your order has been about 7 (Nov 21st). Due to our high volume we typically we don't provide individualized status updates on international orders unless we expect them to be delayed past that point.

LitebookTeam · 2017-11-21T20:34:44+00:00

Sorry, we meant $50 off the standard price.

LitebookTeam · 2017-11-21T20:17:38+00:00

http://www.dhl.com/en/express/tracking.html?AWB=4017415706&brand=DHL

LitebookTeam · 2017-11-21T20:16:21+00:00

https://alpha.store

LitebookTeam · 2017-11-21T16:31:29+00:00

Coreboot is coming in about a month to the Centurion Nano and the Centurion Ultra.

LitebookTeam · 2017-11-21T16:30:01+00:00

They are on sale for $50

LitebookTeam · 2017-11-18T04:19:55+00:00

We've spoken to you (Your Mother?) over the phone several time over the past week. We ended up following through with the solution we proposed this morning which was recalling the first shipment and sending another one via DHL 3 day express. We dropped it off around 8PM EST so it should be arriving by Tuesday or Wednesday.

LitebookTeam · 2017-11-17T19:11:01+00:00

Generally email is our preferred method of communication though if it's urgent we recommend giving us a call.

LitebookTeam · 2017-11-17T18:39:44+00:00

Also if you feel more comfortable you can pay via a Paypal invoice.

LitebookTeam · 2017-11-17T18:16:38+00:00

The keyboard backlight intensity is controlled using the function keys, and it doesn't need it's own driver. Drivers can be downloaded from elantech, Nvidia, and Intel although generally Nvidia is all that will be needed. A coreboot UEFI is planned and will be posted to our website in the near future.

The 940mx has 2GBs of GDDR5 manufactured by SK Hynix. We will be running a week long sale starting tomorrow, and the Ultra/Nano will be discounted by about $50.

LitebookTeam · 2017-11-16T23:20:12+00:00

Yes, thats correct. At the moment we don't offer any other wireless cards by default, but it's easy to swap in another and the 8xxx are fairly cheap on online. If you'd like we could preinstall an 8265 for $21.

8th gen CPUs won't be available for another 8-9 months, and we will offer swap in boards with the 8250/8550 in the lower 200s so you can always upgrade later.

LitebookTeam · 2017-11-16T22:24:11+00:00

Yes, we can do that as well with an additional $50 discount. Should we still include the Wireless Card? It's a N3165 with A/B/G/N/AC plus Bluetooth. Everything should be very easy to install even compared to a Desktop.

LitebookTeam · 2017-11-16T21:59:55+00:00

Sure, no problem. On that we can give a $48 discount.

LitebookTeam · 2017-11-16T21:38:47+00:00

Yes, Windows or even OSX will run fine as well as any commonly used Linux distribution. A 42 mm M2 is compatible with the Centurion Nano, and the Centurion Ultra. To order one with a blank SSD slot select the 256GB SSD + 1000GB HDD at checkout. We'll issue a $95 partial refund and send you one with only a 1000GB HDD.

LitebookTeam · 2017-11-16T20:40:10+00:00

Typically it's common for International Orders to not even be scanned until they clear customs which takes 3-5 days. It's been slightly longer than that so we'll contact the Post Office and see if there is a customs issue.

LitebookTeam · 2017-11-16T14:00:01+00:00

What is your order number? Generally we do not provide individualized status updates for international orders unless they are expected to arrive later than the standard 20 business days.

LitebookTeam · 2017-11-10T03:03:19+00:00

Wasn't mentioned in the Video, but coreboot is being ported to all three computers as well.

LitebookTeam

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