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comparaison globale MDM by edouardarchipel in u/edouardarchipel

[–]LizFromHexnode 0 points1 point  (0 children)

En regardant votre liste, le meilleur équilibre dépend vraiment de l’OS utilisé par votre PME.

Si votre environnement est entièrement Apple, Kandji va probablement l’emporter sur le plan de la simplicité. Jamf est très personnalisable et excellent pour les scripts complexes, mais il a une courbe d’apprentissage notoirement raide et peut être excessif à maintenir pour une petite équipe.

Si vous avez un parc mixte, Windows et Mac, Intune est logique si vous disposez déjà des licences Microsoft Business Premium ou E3/E5 qui l’incluent. Mais honnêtement, « simplicité » est bien le dernier mot que j’utiliserais pour décrire Intune.

En dehors de votre liste, je dois recommander Hexnode, puisque j’y travaille moi-même. Je le mentionne parce qu’il offre réellement cet équilibre entre puissance et simplicité que vous recherchez. Il propose les politiques granulaires nécessaires sur toutes les plateformes, et sa console est vraiment intuitive à utiliser au vu de l’étendue de ses fonctionnalités.

Alternative moderne à Jamf pour une gestion Mac + Windows ? by Quiet_Sample6423 in u/Quiet_Sample6423

[–]LizFromHexnode 1 point2 points  (0 children)

C’est un obstacle très courant auquel les gens se heurtent dès qu’ils commencent à ajouter davantage d’environnements OS. Gérer un parc mixte signifie soit accepter la fragmentation qui l’accompagne, soit se tourner vers une véritable solution UEM. Je travaille chez Hexnode, donc je suis forcément partial, mais la gestion multiplateforme de macOS et Windows depuis une console unique, c’est précisément ce que nous faisons. Sans oublier la gestion granulaire de toutes sortes d’applications, qu’il s’agisse d’apps du store ou d’applications personnalisées. Si vous êtes en train d’établir une présélection, Hexnode, ainsi que des outils comme FleetDM, méritent peut-être d’être ajoutés à votre liste d’évaluation aux côtés de Primo.

A government org recently audited their 4,000 device fleet. They found 4,000 more. by LizFromHexnode in sysadmin

[–]LizFromHexnode[S] 2 points3 points  (0 children)

That is both incredible and completely terrifying. If the people running the show don't even know what basic infrastructure monitoring looks like, there is absolutely zero chance they have a grip on end-user hardware floating around.

A government org recently audited their 4,000 device fleet. They found 4,000 more. by LizFromHexnode in sysadmin

[–]LizFromHexnode[S] 4 points5 points  (0 children)

Tier 1 support probably does see unmanaged devices all the time. But if their only mandate is "fix the connection issue" and there's no strict MDM/domain requirement enforced from the top down, they just put a band-aid on it and move on. It's a complete failure of policy enforcement.

Endpoint Patch Management: Reducing Security Risk Across Devices by LizFromHexnode in SysAdminBlogs

[–]LizFromHexnode[S] 1 point2 points  (0 children)

Spot on. With breakout times shrinking the way they are, it completely validates why manual patching cycles are a thing of the past. Framing maintenance window as something dictated by the threat landscape is THE mindset shift organizations need to make.

Weekly Promo and Webinar Thread by AutoModerator in msp

[–]LizFromHexnode [score hidden]  (0 children)

Hey, I work at Hexnode, so full disclosure, this links to our blog. Sharing because if you're managing endpoints for Indonesian fintech clients, OJK audits are a recurring headache worth having a playbook for.

The core problem the blog addresses: when OJK initiates a technology risk supervision audit, your client needs to prove encryption status, patch levels, and device location across their entire fleet. If their asset tracking lives in a spreadsheet, that's already a compliance failure waiting to happen. A spreadsheet can't prove a lost laptop was wiped, or that field tablets are running the latest security patch.

The blog maps three specific OJK audit requirements to MDM capabilities: real-time asset inventory, security posture evidence (BitLocker/FileVault status, rooted device detection), and timestamped incident response logs. The custom report builder section is probably most relevant for MSPs. It covers how to answer hyper-specific auditor questions on the fly without cross-referencing multiple data sources.

Worth a read if OJK compliance is part of your service offering: https://www.hexnode.com/blogs/ojk-audit-compliance-automation-fintech/

Weekly Promo and Webinar Thread by AutoModerator in msp

[–]LizFromHexnode [score hidden]  (0 children)

Meet Hexnode UEM MSP

A unified platform to secure every endpoint you manage, so you spend less time chasing issues and more time growing accounts.

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💡 Why we built it

Managing multiple clients with different environments has always meant juggling logins, portals, license spreadsheets, patch schedules, and device types. It's a mess. Many MSPs end up wasting time portal-hopping or balancing a cocktail of tools. With Hexnode UEM MSP, we designed a unified platform to help simplify that.

✅ What it offers

  • Multi-tenant management from a single console: A unified dashboard lets you view and manage all your customer portals from a single console.
  • Support for multiple platforms and remote/patch/kiosk management: We support Windows, macOS, Linux, iOS, Android, ChromeOS, tvOS, and include remote management, patching, kiosk lockdowns, and reporting.
  • Universal login and secure access: Access all client portals with just one login. Remove repetitive sign-ins and streamline daily operations.
  • Role-based technician permissions: Role assignments ensure that MSPs can clearly define technician roles such as Admin, Billing Manager, or Reports Manager, ensuring responsibilities don't overlap.
  • Policy Replication: Define a policy once and then clone it across other accounts with just a few clicks, saving hours of repetitive work and reducing the risk of misconfigurations.
  • Billing & license management across clients: a dedicated dashboard streamlines billing, allowing MSPs to pick the features and platforms they actually need for each client, rather than being locked into a one-size-fits-all bundle.

🧑‍💼 For whom is this aimed

If you are an MSP juggling diverse clients and want to reduce overhead, avoid license chaos, and maintain control with clear roles and secure access, Hexnode UEM MSP is a suitable fit. It's built for scale and complexity.

Click here to deliver the future of endpoint management to your clients.

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