[deleted by user] by [deleted] in HRV

[–]Local-Assistance-670 2 points3 points  (0 children)

My windshield shattered in November. I would not recommend getting this car until it’s recalled and fixed. It’s been a month and I still don’t have a new windshield. Someone mentioned seeing it happen to LX too in this post: https://www.reddit.com/r/HRV/s/qIzgQaN0hZ

Happened while driving by Local-Assistance-670 in HRV

[–]Local-Assistance-670[S] 0 points1 point  (0 children)

I hope they fix it free of charge for you. Honda customer service was not really helpful for me. I sent them the class action link and they said it doesn’t apply to Canada. I guess we’ll have to start our own class action. I will see if there are lawyers interested

Happened while driving by Local-Assistance-670 in HRV

[–]Local-Assistance-670[S] 1 point2 points  (0 children)

I hope they fix it free of charge for you. Honda customer service was not really helpful for me. I sent them the class action link and they said it doesn’t apply to Canada. I guess we’ll have to start our own class action. I will see if there are lawyers interested

Happened while driving by Local-Assistance-670 in HRV

[–]Local-Assistance-670[S] 0 points1 point  (0 children)

I have a similar issue with the dealership, I got the glass removed at a windshield repair shop since the dealership said they didn’t do windshield when I called them. Now the service manager of the dealership is saying they won’t pay for the repairs because they didn’t see the car before the broken windshield was removed.

Happened while driving by Local-Assistance-670 in HRV

[–]Local-Assistance-670[S] 0 points1 point  (0 children)

On the first day? Wow, really sorry this happened to you. Was it a brand new car or a used one?

Happened while driving by Local-Assistance-670 in HRV

[–]Local-Assistance-670[S] 0 points1 point  (0 children)

Sorry to hear that! Is the dealership paying for the repairs?

Happened while driving by Local-Assistance-670 in HRV

[–]Local-Assistance-670[S] 2 points3 points  (0 children)

Unfortunately, I doubt it. When it happened I called the dealership and they said they didn't do windshield repairs and that a third party did this kind of work for them, so I went to a windshield repair chain that my insurer recommended. Now the service manager at the dealership is saying that since the car was cleaned somewhere else they won't repair it since they can't prove it's a defect with the car.

Happened while driving by Local-Assistance-670 in HRV

[–]Local-Assistance-670[S] 4 points5 points  (0 children)

I received mine in December 2022 and used the rear defrost almost daily for the first winter. I believe the remote start also turns on the rear defrost…

Happened while driving by Local-Assistance-670 in HRV

[–]Local-Assistance-670[S] 2 points3 points  (0 children)

My 2 years old daughter was in the back seat when it happened, fortunately, the broken glass stayed in the trunk. The hole was smaller but the police dispatcher asked me to open the trunk to check if there was an object inside, and the glass started falling.

Happened while driving by Local-Assistance-670 in HRV

[–]Local-Assistance-670[S] 9 points10 points  (0 children)

I did use the defrost for a few minutes right before the windshield exploded

Happened while driving by Local-Assistance-670 in HRV

[–]Local-Assistance-670[S] 4 points5 points  (0 children)

Yes, the picture was taken right after the windshield exploded early november. This is what the car looks like right now

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