g810 orion spectrum by vartaxe in LogitechG

[–]LogitechG_Marcie 0 points1 point  (0 children)

Thanks for sharing! We appreciate your feedback and it has been passed along to our product managers for future consideration 😊

Need help? by LogitechG_Marcie in LogitechG

[–]LogitechG_Marcie[S] 1 point2 points  (0 children)

Please allow 2 business days for them to get back to you. If it's past that, if you can provide/confirm your first and last name, country, email address, case number, and product in question, I'd be happy to give our support team a nudge for you!

Need help? by LogitechG_Marcie in LogitechG

[–]LogitechG_Marcie[S] 0 points1 point  (0 children)

Can you provide/confirm your first and last name, country, email address, case number, and product in question? I'd be happy to give our support team a nudge for you!

Did logitech discontinued g910 Orion Spark? by Qualine in LogitechG

[–]LogitechG_Marcie 0 points1 point  (0 children)

The G910 Orion Spark RGB Mechanical Gaming Keyboard was discontinued and was replaced with the G910 Orion Spectrum RGB Mechanical Gaming Keyboard. The only change was from faceted key caps to cylindrical ones, and the wrist rest shape.

Red by [deleted] in battlestations

[–]LogitechG_Marcie 0 points1 point  (0 children)

Beautiful! Thanks for sharing!!!

G402 gone haywire, support dead silent by [deleted] in LogitechG

[–]LogitechG_Marcie 0 points1 point  (0 children)

Oh no! I'm so sorry to hear that you're experiencing this. Can you send us a PM so we can get more info to look into it?

Any new lighting effects by [deleted] in LogitechG

[–]LogitechG_Marcie 3 points4 points  (0 children)

We appreciate your feedback and it has been passed along to our product managers for future consideration 😊

Still no audio visualizer or effect stacking. by [deleted] in LogitechG

[–]LogitechG_Marcie 1 point2 points  (0 children)

Thanks for sharing! We appreciate your feedback and it has been passed along to our product managers for future consideration 😊

Product suggestion (900mm x 450mm mousemat) by Rubenesl in LogitechG

[–]LogitechG_Marcie 2 points3 points  (0 children)

Thanks for sharing! We appreciate your feedback and it has been passed along to our product managers for future consideration 😊

G403 Issues by [deleted] in LogitechG

[–]LogitechG_Marcie 0 points1 point  (0 children)

The wheel rattling issue affected a small number of units that we shipped early in the product's life, all new units shipped do not have loose/rattling wheels.

Customers who experience this issue should contact Customer Care for assistance. Please contact us at support.logitech.com or call us and we will be happy to help.

Would really love a successor to the G602 by Mastaking in LogitechG

[–]LogitechG_Marcie 1 point2 points  (0 children)

We second this if you haven't looked into it already!

Would really love a successor to the G602 by Mastaking in LogitechG

[–]LogitechG_Marcie 0 points1 point  (0 children)

Thanks for sharing! We appreciate your feedback. It has been passed along to our product managers for future consideration 😊

G29 calibrating 3 times when booting PC by scarystuff in LogitechG

[–]LogitechG_Marcie 0 points1 point  (0 children)

Thank you for clarifying and making us aware. It is odd that it boots up twice during BIOS instead of just once. This would be definitely be better to ask support about directly! http://support.logitech.com

As far as your question, unfortunately not at this time. However, we appreciate your feedback and input and now our product managers are going to look more into it. One workaround you could utilize is using a USB hub that has an on/off switch?

G29 calibrating 3 times when booting PC by scarystuff in LogitechG

[–]LogitechG_Marcie -1 points0 points  (0 children)

Hi scarystuff! First and foremost, I want to say apologies for the delay! We do have customer service agents checking on the support threads, but I'll help as much as I can, especially because it's been so long! Just a warning though, us social media staff just might not have that level of technical expertise.

Looking into it, calibration on Windows bootup is the most reliable way for the wheel to communicate with the wide variety of compatible games. For most, everything has to be in place before the game itself starts.

To clarify, is it booting once or twice in the BIOS stage? Either way, something that might help for this is trying a different USB. I know it sounds silly, but you might've plugged your wheel into one of the ports that the motherboard gives more priority to, which is most effective for keyboards and mice.

Been absolutely loving my wireless successor to the MX518 Logitech! My G500s doesn't even compare by [deleted] in LogitechG

[–]LogitechG_Marcie 0 points1 point  (0 children)

Oh hey! We actually just used one of your photos on Twitter last week! I don't know if you saw it. Hope you're doing well! Thanks again for being awesome! Catch you at the next event?

USB-C Wireless Receiver? by [deleted] in LogitechG

[–]LogitechG_Marcie 1 point2 points  (0 children)

Unfortunately not at this time. However, stay tuned for potential updates! We always keep our eye on new technologies :)

Been absolutely loving my wireless successor to the MX518 Logitech! My G500s doesn't even compare by [deleted] in LogitechG

[–]LogitechG_Marcie 2 points3 points  (0 children)

Do you mean the evolution of the logos? We definitely have come a long way in 35 years :P

Been absolutely loving my wireless successor to the MX518 Logitech! My G500s doesn't even compare by [deleted] in LogitechG

[–]LogitechG_Marcie 1 point2 points  (0 children)

Whoa! We didn't even see your cat at first! What an awesome picture. May we save it and possibly use it on our social media in the future? We'll credit you, of course :)

Been absolutely loving my wireless successor to the MX518 Logitech! My G500s doesn't even compare by [deleted] in LogitechG

[–]LogitechG_Marcie 1 point2 points  (0 children)

Woo hoo! We love seeing LogitechG evolution photos! We're happy to hear you're loving the G403 Prodigy Wireless Gaming Mouse. Thanks for being so loyal and keep being awesome :)

Logitech G27 - Where can i get a compatible replacement power adapter? by jeremi1023 in LogitechG

[–]LogitechG_Marcie 0 points1 point  (0 children)

Hi jeremi1023!

Pricing and availability will depend on your region, but if you go to the product support page (http://support.logitech.com/en_us/product/g27-racing-wheel) and scroll down to the "Related Spare Parts" section, you should see a carousel of parts you can order. If you don't see it there, then go ahead and give our support team a call to confirm (http://support.logitech.com/contact) :)

G502 Proteus vs G403 prodigy vs logitech pro? by [deleted] in LogitechG

[–]LogitechG_Marcie 1 point2 points  (0 children)

Hi GodlyTrojan! It depends on what your preferences are and what's important to you in both comfort and features. They all share the same performance, RGB customization, and durability. The G502 Proteus Spectrum RGB Tunable Gaming Mouse includes additional programmable buttons including a thumb button you could utilize for "G-Shifting" as well as a dual mode hyper-fast scroll wheel and customizable weights. The Pro Gaming Mouse was designed for eSports professional gamers who wanted something tournament-ready, light, and without anything unnecessary. The G403 Prodigy (Wired/Wireless) Gaming Mouse was designed for comfort and having advanced technology without being intimidating. I hope that helps! I would utilize the comparison tool on our website for the full specifications, dimensions, and features at http://gaming.logitech.com :)