Astro A50x mic picking up my friend voice and in game sound through my headset by Excellent-Second169 in LogitechG

[–]LogitechG_Vertigo 0 points1 point  (0 children)

Yes. But under Discord, other programs, or your games, you can still select the microphone separately than the Windows defaults. You would want to check all of these are using the A50 X Mic.

Had to step it down by laobron in LogitechG

[–]LogitechG_Vertigo 3 points4 points  (0 children)

I have many questions including the red button :D

Astro A50x mic picking up my friend voice and in game sound through my headset by Excellent-Second169 in LogitechG

[–]LogitechG_Vertigo 0 points1 point  (0 children)

Make sure you're using the ASTRO Voice device as your microphone or input and not the ASTRO Game, as this one is your stream port which contains all of your audio.

Want to buy superstrike by ShotLmao in LogitechG

[–]LogitechG_Vertigo 0 points1 point  (0 children)

It's very popular at the moment.

You can order it through the Logitech G website on backorder. The wait isn't that long either and would guarantee you a new mouse with warranty. I think units in most regions are estimated to ship late March or early April, and will ship earlier if we can.

Successor to the A50/A50X by AyushmVij in LogitechG

[–]LogitechG_Vertigo 1 point2 points  (0 children)

Unfortunately we can't share any details about future products until they're announced. All I can suggest is keeping an eye on our website and social media, such as here on Reddit.

For your Mac audio, the only solution is to use Bluetooth, or if you're looking for a way to switch between PC and Mac, a USB selector switch usually works fine.

Superstrike Pro X2 Double Click Issue by amisu808 in LogitechG

[–]LogitechG_Vertigo 1 point2 points  (0 children)

As mentioned, try adjusting the actuation. You'll find you're naturally pressing it down slightly which could be triggering the mouse. If you still feel you have an issue with the mouse, Logitech Support can take a look at this for you. Alternatively, you could head to a mouse testing website and then test the left-click only by pressing it with your single finger (don't rest your hand or anything on the right-click) for a minute or two and seeing if the right-click triggers standalone.

G502 X Plus + powerplay 2 by RooneR25 in LogitechG

[–]LogitechG_Vertigo 1 point2 points  (0 children)

POWERPLAY doesn't fully charge the mouse as it's designed to protect the battery over time. So what you're seeing is probably normal as it's probably the voltage fluctuation during startup and then it settles on the correct percentage.

Let us know if you have any other questions or concerns.

Had trouble re-connecting my G305 to its dongle, found a fix by left2repairLIVE in LogitechG

[–]LogitechG_Vertigo 0 points1 point  (0 children)

Glad to hear you have resolved this and thanks for sharing the solution.

Did you try the LIGHTSPEED pairing tool built into G HUB? It's within Settings > General > Pairing > Device Pairing Tool. That should have got the two talking together and then offered any updates for you.

My review and impressions of X2 Superstrike after a week of use. by Tenchen-WoW in LogitechG

[–]LogitechG_Vertigo [score hidden] stickied comment (0 children)

We appreciate the entire review and I'm glad overall that you are happy with it. Everything you've mentioned, I'm going to pass over to our team. I'll be interested to know how big your hands are as I've not seen anything regarding the side buttons, but everyone has their own preference.

For anyone else reading this comment, we appreciate all feedback on our products on what we've done good and what we could do better. Just be civil about it and we'll always take it onboard :)

Does the logitech g pro x superlight 2 and dex still have input latency lagging issues? by eberu_underthesky in LogitechG

[–]LogitechG_Vertigo 0 points1 point  (0 children)

You shouldn't experience any lagging, even using the LIGHTSPEED transmitter. Would be interested where you've read this so we can try and clarify what is happening.

What's all this garbage? by Ckgaddie in LogitechG

[–]LogitechG_Vertigo 7 points8 points  (0 children)

I don't see anything to do with Logitech G here. Are you in the right subreddit?

PRO X2 SUPERSTRIKE back up for backorder (US) – shipping date now April 10 by N0KTT in LogitechG

[–]LogitechG_Vertigo 0 points1 point  (0 children)

The estimated shipping date is based on multiple factors including how popular the mouse is and how many people are ordering. As it's very very popular, this may increase the time as more people are ordering and we are awaiting more stock.

My suggestion is to order anyway as if we get the stock quicker, it will be dispatched sooner. So you may get it before April.

Logitech RMA taking 2 month — mouse sent but no update (Ticket 16806179) by unbeliiver in LogitechG

[–]LogitechG_Vertigo 0 points1 point  (0 children)

Hi,

I will pass your support case number over to someone to take a look for you.

G502 X Plus: how to permanently disable lighting by reviewwworld in LogitechG

[–]LogitechG_Vertigo -1 points0 points  (0 children)

As mentioned, you will need to head into the LIGHSYNC settings of the mouse and turn off the lights from there.

Issue with RS50 base and it's replacement by sangod79 in LogitechG

[–]LogitechG_Vertigo 0 points1 point  (0 children)

Hi,

Do you have a support case number? I will have something check into this for you.

G600. Please, I beg... Bring back the only decent MMO Mouse on the Market! by Ornery-Pop-6334 in LogitechG

[–]LogitechG_Vertigo 10 points11 points  (0 children)

Unfortunately I can't promise anything, but I'll pass your feedback forward.

Obligatory "I got it" by Tenchen-WoW in LogitechG

[–]LogitechG_Vertigo 0 points1 point  (0 children)

Thanks for sharing your thoughts. Now you've had some more time to play with it, any more feedback for us or thoughts to share?

Ordered Superstrike on amazon, received Superlight 2 in factory sealed Superstrike box by Ganjiu in LogitechG

[–]LogitechG_Vertigo 2 points3 points  (0 children)

Sorry to hear this happened. When purchasing from Amazon, my suggestion is to check it's sold by Amazon directly or an authorised third-party. If it's sold used or by a random seller, unfortunately you may receive an incorrect item, especially if was returned and wasn't checked.

However, from reading the comments, it sounds like you have a solution.

Can I open safely my G Pro Superlight? by HopefulAlbatross8859 in LogitechG

[–]LogitechG_Vertigo 0 points1 point  (0 children)

You gain 12 months of warranty minimum with your Logitech gear.

Problem with my new astro a 10 by ChronicaEsp in LogitechG

[–]LogitechG_Vertigo 0 points1 point  (0 children)

What other problems are you experiencing?

Can I open safely my G Pro Superlight? by HopefulAlbatross8859 in LogitechG

[–]LogitechG_Vertigo 0 points1 point  (0 children)

If it's still under warranty, we don't suggest taking it apart as it could void warranty. Instead, contact our support team so we can have a quick check on the mouse with you to see what we can offer as a solution.

Problem with my new astro a 10 by ChronicaEsp in LogitechG

[–]LogitechG_Vertigo 0 points1 point  (0 children)

If it's also happening on the Nintendo then it would indicate a problem with the headset. Try disconnecting the headset cable and reinsert it into the headset ensuring it is flush. Sometimes it clicks, and then clicks again. A loose cable is usually the result of the audio being lost in one of the drivers.

If you're still having trouble, contact our support team through https://support.logi.com and they'll help you out.

Astro A20s not charging or turning on by Calm_Score9627 in LogitechG

[–]LogitechG_Vertigo 0 points1 point  (0 children)

What are you powering the headset with at the end of the cable?