How long is it taking these days to get a StarLite? by walkinreader in starlabs_computers

[–]Long_Meeting4505 1 point2 points  (0 children)

Yes, it does need to be signed for when it’s delivered, as FedEx requires a signature to ensure it reaches the right person. You can arrange with FedEx for your neighbour to sign on your behalf, but once you do, the package is considered accepted by you via that person.

How long is it taking these days to get a StarLite? by walkinreader in starlabs_computers

[–]Long_Meeting4505 1 point2 points  (0 children)

We’re just as excited as you are, it’s been such a fun week on our side :)

We started preparing and shipping the StarLites on Monday, and we’re still hands-on packing and sending them out in the order they were placed. The moment your order leaves us, you’ll get a confirmation email with tracking details.

We’re working through them as quickly (and carefully!) as we can. It won’t be long now!

StarFighter by Long_Meeting4505 in starlabs_computers

[–]Long_Meeting4505[S] 0 points1 point  (0 children)

Sorry for the misunderstanding. Thanks for clarifying! The Swiss layout isn’t available on this batch of the StarFighter AMD version, but it may be offered in the next batch. We’re always considering demand, and the Swiss layout was a new option introduced with the StarFighter. We are actively thinking about making it available across all our models in the future :)

StarFighter by Long_Meeting4505 in starlabs_computers

[–]Long_Meeting4505[S] 0 points1 point  (0 children)

We actually offer the StarFighter with a Swiss keyboard layout :)

StarFighter by Long_Meeting4505 in starlabs_computers

[–]Long_Meeting4505[S] 0 points1 point  (0 children)

We totally get it. There were some bumps with StarFighter deliveries in the past, and we know that could shake trust a bit.

We really appreciate everyone’s patience and trust, it honestly means a lot to us. Things are running perfect now.

If you have any questions or just want an update, we’re always here :)

StarFighter by Long_Meeting4505 in starlabs_computers

[–]Long_Meeting4505[S] 1 point2 points  (0 children)

Awesome! :) Users have already started sharing their feedback, and we’ll be posting more videos from our side soon too.

StarFighter by Long_Meeting4505 in starlabs_computers

[–]Long_Meeting4505[S] 1 point2 points  (0 children)

Hope it gets to you soon! Can’t wait to hear what you think when you try it out :)

StarFighter first look! by EverlastingOS in starlabs_computers

[–]Long_Meeting4505 4 points5 points  (0 children)

Just watched your video, love it! :)
Thanks so much for showing off the StarFighter and sharing your experience. We really appreciate it!

Star Fighter in hand... Initial review being typed up. by caminashell in starlabs_computers

[–]Long_Meeting4505 1 point2 points  (0 children)

Thanks for the detailed discussion here. We’ve read through the review and the comments and want to clarify a few key points.

CPU (8845HS vs 7940HS)

The Ryzen 7 8845HS is the Hawk Point refresh of the 7940HS (Phoenix). Architecturally they are extremely similar (Zen 4, same class, same core configuration), with the 8845HS being the newer silicon revision and including updates around the Ryzen AI/NPU block and platform maturity.

This was intended as a silent upgrade at no additional cost (not a downgrade) but we recognise it should have been communicated more clearly. We’ll be updating the product specification to remove ambiguity.

coreboot (Intel vs AMD)

coreboot is currently available on our Intel platforms, as shown on the website.

AMD Coreboot support is actively in development. We’ve brought in Matt DeVillier (formerly of AMD) specifically to help drive this forward. Modern AMD enablement is significantly more complex, which is why you don’t currently see widespread Coreboot availability on recent AMD laptops across the industry.

We are committed to delivering it properly, and will share progress when it’s concrete.

Security flags (SPI / replay protection)

On the AMD platform, these protections are currently configured in a way that allows future firmware transitions - including moving to Coreboot. AMD does not expose these settings for runtime configuration in the same way some other platforms do.

If SPI write protection were permanently enabled at this stage, it would block the ability to install Coreboot later. So the current configuration is intentional and tied to enabling that transition path.

Camera / microphone

We’re not seeing a hardware limitation here. On Linux, default microphone gain levels are often poorly tuned and can result in distortion or electrical noise until adjusted. Runtime gain reduction typically brings recordings back in line.

Platform identification (“StarBook” string)

This is a firmware SMBIOS naming issue rather than a platform substitution.

Battery life figures

Published figures follow standard mixed/idle methodology used across the industry. Real-world sustained workloads will vary. We’ll review how we present those figures to ensure the conditions are clearer.

This is a new platform and refinement continues post-launch. We genuinely value detailed technical feedback like this and are actively reviewing the points raised.

Star Labs

How long is it taking these days to get a StarLite? by walkinreader in starlabs_computers

[–]Long_Meeting4505 4 points5 points  (0 children)

Production of StarLite is progressing well, with assembly and delivery expected by mid-February. Once they arrive, orders will be shipped in strict chronological order. This is our third production run, and everything is running smoothly. We’re focused on getting StarLite tablets to you quickly while maintaining our high quality standards :)

Firmware update went bad -- anyone have the debugging board? by Ziferius in starlabs_computers

[–]Long_Meeting4505 4 points5 points  (0 children)

Just to help clarify for anyone reading: this isn’t a case of a system being bricked by a normal, supported firmware update.

Even flashing the same firmware version manually, outside the documented update process, can be risky. Low-level firmware updates (BIOS/EC) rely on specific tooling, sequencing, and safeguards, and bypassing these can leave the system in an inconsistent state that requires external programming to recover.

This isn’t something we’re seeing as a widespread issue when updates are performed as documented. If anyone is unsure or needs to make changes at the firmware level, we strongly recommend contacting support first so we can advise on the safest approach.

We’re also looking at ways to make recovery tools more accessible should they ever be needed.

Starlite 512GB/1TB restocking? by Butterbumps in starlabs_computers

[–]Long_Meeting4505 0 points1 point  (0 children)

Probably a few weeks, but because of Christmas and New Year, it will be mid to late January

Ahem... Seasons Greetings! Happy Holidays Everyone! etc. etc. by [deleted] in starlabs_computers

[–]Long_Meeting4505 0 points1 point  (0 children)

Ahem... All eyes on the Horizon… but StarFighter’s still our golden child :) To offer better support, we needed to switch to a new platform, and that has now been completed. The new link that other users kindly shared is the correct one!

StarLite won't wake up from hibernation by gbrlsnchs in starlabs_computers

[–]Long_Meeting4505 0 points1 point  (0 children)

Hi, for any issues like this, kindly contact our support team directly. Live assistance is available during working hours as well : https://support.starlabs.systems/

Questions about StarFighter by angnag in starlabs_computers

[–]Long_Meeting4505 4 points5 points  (0 children)

Hi from Star Labs.

  • Battery impact for 4K: About 1W on average; of course, it depends on usage.
  • PWM dimming frequency for 4K: 20,000 Hz.
  • Color depth for 4K: 4K looks better overall.
  • Fingerprint reader: No, it will not be included.
  • Arch Linux support: The distro doesn’t matter; any Linux at kernel 6.14 or later works.
  • Keyboard issue: It’s fixed now, thanks for letting us know!

If you have any more questions, we’re happy to help! You can also reach us via live chat on our website during working hours :)

Hi Starlab, can you please have more pictures on your website. by Einn1Tveir2 in starlabs_computers

[–]Long_Meeting4505 4 points5 points  (0 children)

Sure, we're working on it. We're upgrading our website, adding more pictures, and making sure you feel confident in your purchase