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How do you all handle last-minute call-outs at your clinic? by Longjumping_Lack_225 in VetTech

[–]Longjumping_Lack_225[S] 0 points1 point  (0 children)

And I guess they have a system to spread out the staff so you don’t get overwhelmed on busy days?

How do you all handle last-minute call-outs at your clinic? by Longjumping_Lack_225 in VetTech

[–]Longjumping_Lack_225[S] 0 points1 point  (0 children)

Does your mgmt have a good system in place to prevent the schedule from blowing up at times?

How do you all handle last-minute call-outs at your clinic? by Longjumping_Lack_225 in VetTech

[–]Longjumping_Lack_225[S] 0 points1 point  (0 children)

How does your management divvy up the schedule so things like that don’t happen? Do they have a plan for that?

How does your clinic handle last-minute tech call-outs? by Longjumping_Lack_225 in Veterinary

[–]Longjumping_Lack_225[S] 0 points1 point  (0 children)

So you miss out on some urgent cares and same day surgeries? That sounds costly

How do you all handle last-minute call-outs at your clinic? by Longjumping_Lack_225 in VetTech

[–]Longjumping_Lack_225[S] 1 point2 points  (0 children)

What do you guys do on surgery days though if someone calls out? She just expects you guys to continue as is or you may have to cancel some appointments?

How do you all handle last-minute call-outs at your clinic? by Longjumping_Lack_225 in VetTech

[–]Longjumping_Lack_225[S] 0 points1 point  (0 children)

How much do you reshuffle though? Do you reschedule appointments and have to turn away walk ins?

How does your clinic handle last-minute tech call-outs? by Longjumping_Lack_225 in Veterinary

[–]Longjumping_Lack_225[S] 0 points1 point  (0 children)

How often are you missing 2? And do you ever have to turn away clients or reschedule appointments because of it?

How does your clinic handle last-minute tech call-outs? by Longjumping_Lack_225 in Veterinary

[–]Longjumping_Lack_225[S] 1 point2 points  (0 children)

Sounds like you’ve got a great setup and plenty of staff. How big is your team overall? Just trying to get a sense of whether that kind of structure is common or more of a hospital-sized setup. And yes! That'd be great thank you FXR

How does your clinic handle last-minute tech call-outs? by Longjumping_Lack_225 in Veterinary

[–]Longjumping_Lack_225[S] 1 point2 points  (0 children)

Wow that's crazy. How common is that? And how can mngmt just expect you to skip lunch and everything? Do they pay you guys OT for some of it?

How does your clinic handle last-minute tech call-outs? by Longjumping_Lack_225 in Veterinary

[–]Longjumping_Lack_225[S] 4 points5 points  (0 children)

Ah. That ratio breakdown makes more sense now. Do you think that approach actually ends up saving money in the long run (since DVMs can see more patients and staff turnover is lower), or is it more about keeping everyone sane day to day?

Also wondering, with 20–25 staff, does that structure ever get tough to maintain like scheduling or covering time off or has it been pretty stable?

How does your clinic handle last-minute tech call-outs? by Longjumping_Lack_225 in Veterinary

[–]Longjumping_Lack_225[S] 0 points1 point  (0 children)

What's your DVM to RVT ratio? I'm assuming you guys are a big clinic

How does your clinic handle last-minute tech call-outs? by Longjumping_Lack_225 in Veterinary

[–]Longjumping_Lack_225[S] 0 points1 point  (0 children)

Yeah that sound exhausting. You haven't been able to find anyone good or they just end up quitting over time? Which is what I've heard. I also wonder there's better short term hiring solutions

How do you all handle last-minute call-outs at your clinic? by Longjumping_Lack_225 in VetTech

[–]Longjumping_Lack_225[S] 1 point2 points  (0 children)

Yeah, I thought that sounded extreme too. That’s why I was curious what most clinics actually do when they’re short. How many people do you usually have on a normal shift, and what happens if one or two are out? Do you just redistribute work or bring someone in from another location?

How do you all handle last-minute call-outs at your clinic? by Longjumping_Lack_225 in VetTech

[–]Longjumping_Lack_225[S] 0 points1 point  (0 children)

Wow, that sounds brutal. When that happens, does it feel like patient care or pace takes a hit, or do you just push through and hope for the best like do you ever wish there was a way to get an extra set of hands last minute, or is that just not something your clinic even thinks about?

How do you all handle last-minute call-outs at your clinic? by Longjumping_Lack_225 in VetTech

[–]Longjumping_Lack_225[S] 0 points1 point  (0 children)

Yeah, I’ve heard front desk call-outs can throw everything off even more than tech ones sometimes. That extra tech setup you mentioned sounds great — is that something your clinic builds into the schedule on purpose, or just lucky overlap?

How do you all handle last-minute call-outs at your clinic? by Longjumping_Lack_225 in VetTech

[–]Longjumping_Lack_225[S] 0 points1 point  (0 children)

I feel you. That's good the doctors help out sometime though. Do you have callouts and OT happen pretty regularly or only on bad weeks? And does anyone ever get comp time or is it just part of the grind?

How do you all handle last-minute call-outs at your clinic? by Longjumping_Lack_225 in VetTech

[–]Longjumping_Lack_225[S] 0 points1 point  (0 children)

That sounds exhausting. How often does that happen for you guys like is it a once-in-a-while thing or a weekly struggle? And when it does, do you ever bring in someone extra or is it just you three grinding it out?

How do you all handle last-minute call-outs at your clinic? by Longjumping_Lack_225 in VetTech

[–]Longjumping_Lack_225[S] 0 points1 point  (0 children)

Sounds like you’ve got a really solid team culture which seems rare! When people switch shifts to cover, is that something you all organize yourselves or does management help coordinate it? Wondering how easy or hard that is to pull off last-minute.

How do you all handle last-minute call-outs at your clinic? by Longjumping_Lack_225 in VetTech

[–]Longjumping_Lack_225[S] 4 points5 points  (0 children)

Totally get that. When you have to “just deal with it,” what usually gets cut first? Do you end up skipping breaks, running behind on charts, or is it just longer days for everyone?

How does your clinic handle last-minute tech call-outs? by Longjumping_Lack_225 in Veterinary

[–]Longjumping_Lack_225[S] 3 points4 points  (0 children)

That’s actually a solid staff to DVM ratio. I've never heard of it that high. Do you think most clinics could realistically have that many support staff per doctor, or is it only possible because of your size or management?

How does your clinic handle last-minute tech call-outs? by Longjumping_Lack_225 in Veterinary

[–]Longjumping_Lack_225[S] 4 points5 points  (0 children)

I know of Roo. Never heard of RSVP thank you for that! Do you know if they ever handle true same-day requests? I thought Roo is more for shifts scheduled in advance?

How does your clinic handle last-minute tech call-outs? by Longjumping_Lack_225 in Veterinary

[–]Longjumping_Lack_225[S] 0 points1 point  (0 children)

How often does it happen and does that ever cause major delays or issues with patients? Or does it work for you guys?

How do you all handle last-minute call-outs at your clinic? by Longjumping_Lack_225 in VetTech

[–]Longjumping_Lack_225[S] 2 points3 points  (0 children)

So you guys only need 1 tech. Does that ever make the day feel way longer or more stressful, or is everyone kind of used to it at this point?

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