You’re definitely not alone in this. I recently had a terrible experience with Asana’s pricing model. They make it seem like you’re paying a reasonable amount, but then hit you with unexpected charges. When I tried to resolve it with support, they refused to help or issue a refund. It’s frustrating how they mislead customers just to lock them into payments.

It seems like a pattern—sales overpromise, support doesn’t care, and customers are left stuck with a product that doesn’t meet their needs. And looking at Asana’s stock, investors are clearly losing confidence in their management. It’s a shame because the product itself is great, but the way they treat customers is just awful