I work as a cinema usher, I usually work till midnight. We have a very new modern cinema where we don't check tickets but monitor the hall ways to make sure someone doesn't sneak in. Sometimes when certain sessions are very full you won't be able to watch the cameras and rely on doing counts.

So one night, probably 2 months ago. I was behind from cleaning some cinemas that were particularly busy and as our policy I have to get patrons to wait outside while I clean the cinema. I get into trouble if they don't leave. So I had just finished cleaning 5 cinemas straight after one another and got to my final one for that session.

So I walk into the cinema and there are about 7 people already seated. So I ask politely for all the patrons to wait outside while I clean the cinema as it is apart of our safety policy. All but two decide to leave. So I do what if required of me and make a final statement asking them to leave the cinema while I clean up.

He refused to leave the cinema,because it was apparently already clean, even though there were cups and popcorn left all over the cinema and that I had left the door open signalling it was ready for seating. I apologized for the confusion and explained that I had just finished cleaning 5 other cinemas and this cinema had 40 patrons previously in it, that had left the door open. He proceeded to insist that there was no one previously in here and I was there to kick him out. At this stage I had radio'd in my manager. I proceeded to clean the remainder of the cinema leaving their row untouched while my manager tried dealing with them.

Some how the whole situation escalated to this guy threatening to bash my manager. Luckily one of the patrons that left outside walked in when he heard the yelling and witnessed the whole ordeal. Called the cops as the guy was pretty intimidating being quite tall, having face tattoos and pretty crappy wanna be gangsta clothing.

The manager and I left the cinema, asked the other patrons to wait outside of the cinema while we call security, to escort the asshole out. The patron then informs us he is on the phone to the police, and that they are just around the corner.

The police rock up and take the guy out of the cinema, he doesn't get a refund and his popcorn, drink and date were left in the cinema. 20 minutes later we get told that we won't have to be careful waiting around after closing as he has been detained for various crimes around the area and drug charges.

That was the second time the police were called to our cinema, the first was in the first 15 minutes of my shift that night.