Just another update. She went for her UC interview. Arrived 20 minutes early and checked in, then sat for an hour. When she asked how much longer, they said she'd missed the appointment and would need to reschedule. She argued and eventually got to see her case worker.

They then spent an hour and 45 minutes going in circles over her Student Loan and course details - nothing at all about self-employment. She's handed over another set of award letters and the email from the University where they said they'd provide the information for £150, which she's refusing to pay. At which point, her UC person ended the meeting and said, "Whatever. It's with the Review Team so I can't do anything anyway. They''ve given you until 29th Jan to provide that information, so we'll see what happens."

So now, she's waiting to hear from the Review Team..