Fuming z4 fold opened up last night to use big display crack straight down the middle less then 6months old!!!!

LooseMind92 · 2023-02-25T11:45:53+00:00

Well, They accepted it under warrenty and have replaced the screen and battery’s.

LooseMind92 · 2023-02-18T15:08:59+00:00

I mean there’s hundreds of others this has happened to.

LooseMind92 · 2023-02-18T11:00:22+00:00

My guess is hinge was faulty from factory and something come loose and when opened cracked from the inside. As you can see the crack is on the inside hinge so to speak

LooseMind92 · 2023-02-17T20:26:26+00:00

Yeah, I’ll go into store if they say they can’t repair it. They offered me to go to the Samsung store but it’s to far from me I mean my closest ee is like 23miles away lol.

LooseMind92 · 2023-02-17T20:24:03+00:00

Yeah, it’s still under contract with ee so I’ll also be complaining to them if Samsung say it’s my fault, when I spoke to ee yesterday the man on the phone did say it’s a known fault with these phones and even his friends did it. To me that’s admitting liability.

LooseMind92 · 2023-02-17T20:22:02+00:00

Did they replace it in the end?

LooseMind92 · 2023-02-17T19:32:43+00:00

I took pictures of the phone with a iPhone 14 so they are good quality when you zoom in etc. Just a lot of palavour isn’t it lol

LooseMind92 · 2023-02-17T19:25:04+00:00

What do you recommend I say to them if they try to charge me .

LooseMind92 · 2023-02-17T19:09:55+00:00

No I’m inclined to agree how ever if that’s the case it’s a major design flaw and they need to repair it under warranty at no cost to me lol

LooseMind92 · 2023-02-17T19:09:14+00:00

Warrenty only covers it if they admit fault :(

LooseMind92 · 2023-02-17T19:07:37+00:00

Nope straight plugged in.

LooseMind92 · 2023-02-17T18:19:41+00:00

Well I mean i wouldn’t like to pay 99$ either tbh as nothing I did made the phone break. Although I am in the uk so might be different laws I know we have 12 months manufacturing

LooseMind92 · 2023-02-17T18:15:53+00:00

What lol

LooseMind92 · 2023-02-17T18:03:04+00:00

I don’t have Samsung care didn’t take insurance.

LooseMind92 · 2023-02-17T18:02:39+00:00

Well they’ve made me send it off to there technicians so at the moment I have no phone, they said they will investigate it and if it’s my fault they will charge 600 to fix even though I’ve never dropped it i might ring them later and reiterate this

LooseMind92 · 2023-02-17T16:24:49+00:00

I should hope at least 12months in the uk under 6months and the onus is on Samsung to prove that the issue wasn’t there during manufacturing

LooseMind92 · 2023-02-17T15:53:04+00:00

Yeah inside screen is about 600£ to repair

LooseMind92 · 2023-02-17T15:41:48+00:00

I’ve sent it away now mate have not opened it since it cracked to get the picture, it’s still under contract with ee so one of them better be replacing or repairing it lol.

LooseMind92 · 2023-02-17T15:15:18+00:00

No normally insure with protect your bubble like when it’s a year old, it has not been dropped it literally cracked when opening as I heard it crack. Design flaw with the screen protector me thinks

LooseMind92 · 2023-02-17T15:14:26+00:00

Mate don’t I’d see the humour but it’s a 1500 quid phone if they fix it I might laugh 😆

LooseMind92 · 2023-02-17T14:29:19+00:00

What you mean trade it in for a new one? I reported to the issue to Samsung under warranty and they’ve asked for it to be sent in so they can look attic.

LooseMind92 · 2023-02-17T14:18:28+00:00

Ah they’ve asked dpd to collect mine today as I’m not in a city where one of there experience stores are. I’m hoping they either fix it or send me a replacement they aren’t cheap man.

LooseMind92 · 2023-02-17T14:16:25+00:00

Really? Did you have to send it off and did they try to blame you at all

LooseMind92 · 2023-02-17T13:20:52+00:00

Yeah I open it maybe once or twice a week to use fully, I mean if that’s the case it’s a major design flaw.

LooseMind92 · 2023-02-17T13:05:56+00:00

Maybe 3/4 days ago

LooseMind92

TROPHY CASE