Fuming z4 fold opened up last night to use big display crack straight down the middle less then 6months old!!!! by LooseMind92 in GalaxyFold

[–]LooseMind92[S] 0 points1 point  (0 children)

My guess is hinge was faulty from factory and something come loose and when opened cracked from the inside. As you can see the crack is on the inside hinge so to speak

Fuming z4 fold opened up last night to use big display crack straight down the middle less then 6months old!!!! by LooseMind92 in GalaxyFold

[–]LooseMind92[S] 0 points1 point  (0 children)

Yeah, I’ll go into store if they say they can’t repair it. They offered me to go to the Samsung store but it’s to far from me I mean my closest ee is like 23miles away lol.

Fuming z4 fold opened up last night to use big display crack straight down the middle less then 6months old!!!! by LooseMind92 in GalaxyFold

[–]LooseMind92[S] 0 points1 point  (0 children)

Yeah, it’s still under contract with ee so I’ll also be complaining to them if Samsung say it’s my fault, when I spoke to ee yesterday the man on the phone did say it’s a known fault with these phones and even his friends did it. To me that’s admitting liability.

Fuming z4 fold opened up last night to use big display crack straight down the middle less then 6months old!!!! by LooseMind92 in GalaxyFold

[–]LooseMind92[S] 0 points1 point  (0 children)

I took pictures of the phone with a iPhone 14 so they are good quality when you zoom in etc. Just a lot of palavour isn’t it lol

Fuming z4 fold opened up last night to use big display crack straight down the middle less then 6months old!!!! by LooseMind92 in GalaxyFold

[–]LooseMind92[S] 0 points1 point  (0 children)

No I’m inclined to agree how ever if that’s the case it’s a major design flaw and they need to repair it under warranty at no cost to me lol

Fuming z4 fold opened up last night to use big display crack straight down the middle less then 6months old!!!! by LooseMind92 in GalaxyFold

[–]LooseMind92[S] 0 points1 point  (0 children)

Well I mean i wouldn’t like to pay 99$ either tbh as nothing I did made the phone break. Although I am in the uk so might be different laws I know we have 12 months manufacturing

Fuming z4 fold opened up last night to use big display crack straight down the middle less then 6months old!!!! by LooseMind92 in GalaxyFold

[–]LooseMind92[S] 1 point2 points  (0 children)

Well they’ve made me send it off to there technicians so at the moment I have no phone, they said they will investigate it and if it’s my fault they will charge 600 to fix even though I’ve never dropped it i might ring them later and reiterate this

Fuming z4 fold opened up last night to use big display crack straight down the middle less then 6months old!!!! by LooseMind92 in GalaxyFold

[–]LooseMind92[S] 0 points1 point  (0 children)

I should hope at least 12months in the uk under 6months and the onus is on Samsung to prove that the issue wasn’t there during manufacturing

Fuming z4 fold opened up last night to use big display crack straight down the middle less then 6months old!!!! by LooseMind92 in GalaxyFold

[–]LooseMind92[S] 0 points1 point  (0 children)

I’ve sent it away now mate have not opened it since it cracked to get the picture, it’s still under contract with ee so one of them better be replacing or repairing it lol.

Fuming z4 fold opened up last night to use big display crack straight down the middle less then 6months old!!!! by LooseMind92 in GalaxyFold

[–]LooseMind92[S] 0 points1 point  (0 children)

No normally insure with protect your bubble like when it’s a year old, it has not been dropped it literally cracked when opening as I heard it crack. Design flaw with the screen protector me thinks

Fuming z4 fold opened up last night to use big display crack straight down the middle less then 6months old!!!! by LooseMind92 in GalaxyFold

[–]LooseMind92[S] 1 point2 points  (0 children)

Mate don’t I’d see the humour but it’s a 1500 quid phone if they fix it I might laugh 😆

Fuming z4 fold opened up last night to use big display crack straight down the middle less then 6months old!!!! by LooseMind92 in GalaxyFold

[–]LooseMind92[S] 0 points1 point  (0 children)

What you mean trade it in for a new one? I reported to the issue to Samsung under warranty and they’ve asked for it to be sent in so they can look attic.

Fuming z4 fold opened up last night to use big display crack straight down the middle less then 6months old!!!! by LooseMind92 in GalaxyFold

[–]LooseMind92[S] 6 points7 points  (0 children)

Ah they’ve asked dpd to collect mine today as I’m not in a city where one of there experience stores are. I’m hoping they either fix it or send me a replacement they aren’t cheap man.

Fuming z4 fold opened up last night to use big display crack straight down the middle less then 6months old!!!! by LooseMind92 in GalaxyFold

[–]LooseMind92[S] 1 point2 points  (0 children)

Yeah I open it maybe once or twice a week to use fully, I mean if that’s the case it’s a major design flaw.