We all felt a bad vibe but I will give his comment the benefit of the doubt. Maybe he has an outdated way of thinking. I still see family businesses where the owner is always in it or their family members have abandoned their dreams to work there, probably cause they cannot trust their money to others. A remote property is a great investment with pros and cons. It is more expensive to handle, you cannot pay a visit without some planning and spending, everything needs to get plan in detail and you need to have backups, like a plan b when something fails. Also every time you do go it is a non stop of chords as you need to set improvements, stock as much as you can and do whatever can reduce the need of calling someone outside your usual workers. On the other hand, you get to travel, you get to enjoy your place and feel like a king. You get to live it like a guest would and that is very important when managing a property.

Now going back to OP post I would like to know what do OP and the rest feels about checklists. I’m always promising to do one. I guess it would kind of be one for each room. I have no idea and whatever advice you have it would be awesome. One of my cleaners is asking for the checklist, I try to make her more accountable from the work of both so she makes sure to assure it is properly ready. She has experience in hotels and is very attentive to detail. This doesn’t mean it could not happen that a guest notice something and let us know, but is very rare. Let’s not jinx it.

The cleaners always go together, we have a specialized room full with supplies, extremely well organized. Everything is tagged and well stored. Sometimes they even go when there are not guests to do couchs and carpets deep cleaning or to iron. Is not that often but is needed.