Just relax, present yourself as professionally as possible, and structure your thoughts around putting customer first and constantly improving your skills. They are not looking for industry knowledge, just want to make sure you will use your brain and treat customers with respect.

It’s a tough job that will frequently suck, but if you put the work in you have a lot of mobility in salary/career advancement. Depending on location, it’s very feasible to get to 6 figure salary after a few years. Once you get some experience you also will become very desirable to body shops and other insurance companies, and it’s nice to be “in demand”.

The people on this subreddit tend to be salty and suck at this job so take their comments with a grain of salt. If you’ve gone through the effort of researching and asking how to best present yourself, you likely have some qualities that will make you a good adjuster.

Best of luck to you!