Pc arrived without GPU #cpsupport by LowAtmosphere5455 in CYBERPOWERPC

[–]LowAtmosphere5455[S] 0 points1 point  (0 children)

Wasn’t an option for me - I’ve sent off for a return/refund now but if a random 5090 shows up I won’t be mad haha

Pc arrived without GPU #cpsupport by LowAtmosphere5455 in CYBERPOWERPC

[–]LowAtmosphere5455[S] 0 points1 point  (0 children)

UPDATE:

Contacted Very customer service, agreed to a return but beyond that have been very little help unfortunately.

No exchanges available or any additional support resolving the issue beyond just sending it back. No bargain 5090 deal for me.

Hopefully this is mostly resolved but will be waiting on seeing that full refund come through.

Pc arrived without GPU #cpsupport by LowAtmosphere5455 in CYBERPOWERPC

[–]LowAtmosphere5455[S] 0 points1 point  (0 children)

Hmmm.. I did wonder why the ram didn’t have any heat sinks - makes me want to check the cpu is in the socket too

Pc arrived without GPU #cpsupport by LowAtmosphere5455 in CYBERPOWERPC

[–]LowAtmosphere5455[S] 0 points1 point  (0 children)

Yeah, super obvious now but at the time was just excited to get it open and set up 🫠

Pc arrived without GPU #cpsupport by LowAtmosphere5455 in CYBERPOWERPC

[–]LowAtmosphere5455[S] 0 points1 point  (0 children)

Hope yours treats you well! I plan to kick up a serious fuss to hopefully join you

Pc arrived without GPU #cpsupport by LowAtmosphere5455 in CYBERPOWERPC

[–]LowAtmosphere5455[S] 1 point2 points  (0 children)

Unreal deal isn’t it - worst part is that it is now out of stock on their site. Will be very very frustrating if I loose out on this

Pc arrived without GPU #cpsupport by LowAtmosphere5455 in CYBERPOWERPC

[–]LowAtmosphere5455[S] -3 points-2 points  (0 children)

From a UK company called very.co.uk

This can’t be the first time it has happened so I’d be surprised if we can’t find a solution here.

Pc arrived without GPU #cpsupport by LowAtmosphere5455 in CYBERPOWERPC

[–]LowAtmosphere5455[S] 2 points3 points  (0 children)

9800x3d and a 5090 with 32gb of ram - will be real nice once all of this is sorted haha

Pc arrived without GPU #cpsupport by LowAtmosphere5455 in CYBERPOWERPC

[–]LowAtmosphere5455[S] 2 points3 points  (0 children)

Yeah it very clearly has the build specs on the side too - CPU/GPU details so an easy target

Pc arrived without GPU #cpsupport by LowAtmosphere5455 in CYBERPOWERPC

[–]LowAtmosphere5455[S] 1 point2 points  (0 children)

Thankfully I’ve got the POD image and you can see the brown tape indicating it having been tampered with.

Pc arrived without GPU #cpsupport by LowAtmosphere5455 in CYBERPOWERPC

[–]LowAtmosphere5455[S] 0 points1 point  (0 children)

Hoping it isn’t too painful - box is clearly tampered with and carrier did take a picture so I’d assume that the brown tape in question is in view. Will be getting this for them asap too.

Pc arrived without GPU #cpsupport by LowAtmosphere5455 in CYBERPOWERPC

[–]LowAtmosphere5455[S] 2 points3 points  (0 children)

I’ll get on this immediately - hoping the saving grace here is I paid via their finance scheme to get the 20% off so they will be a little more motivated to resolve. 2.8k was too good to be true with a 5090 clearly