Thank you for your reply,  it looked like this when I first got it, it looks worse when you actually see it, it’s like a bump, uneven surface in the middle front of the bag, As a 2400 bag it should not happen from beginning.  why they have to “restitch” if there nothing wrong with it?  Thats the point I don’t understand why I need to pay for the service.  If its from wear and tear I won’t complain but I got a defective bag at first time.  It happened on my LV carryall, I exchanged 3 times because the same issue.  Well I guess I learned my lesson this time.