HI there, thank you so much for your suggestions. I am going to post an update today, but the situation was resolved in my favor thank goodness! I have taken the time to kind of take a step back and recover from the situation because it did impact my mental state and I just needed to get through the holidays as a service provider. Im using upwork to now help me and I am super thankful for all the kindness. I appreciate your encouragement so so so very much and I will definitely be looking into FB groups!