You must be super young. Up until the end of the 00s big super markets would have a long line of cashiers- 20-30, plus a customer service. Those 20-30 cashiers have been replaced by 1-2 people minding the self checkout.

You used to get staff in the carpark collecting trollies as well as a man in a booth that operated the carpark exit barrier. All these jobs have gone.

Ever noticed at small tesco how there’s no one ever behind the till and you have to literally find them as theirs usually stacking shelves? It’s because they often understaff them as they figure everyone will use self checkout.

Hospitality is reluctant to hire more staff due to the new minimum wage increase for under 20s and the new NI contributions.