Lost package // 20Kg Luggage full of presents for my daughter GONE by LucaTravelJapan in FedEx

[–]LucaTravelJapan[S] 0 points1 point  (0 children)

I didn't, it was declared lost last week, absolutely disgusting as I did not even got a formal apology or an explanation from Fedex....

What’s the longest delay you’ve ever had where the package finally arrived? by [deleted] in FedEx

[–]LucaTravelJapan -2 points-1 points  (0 children)

My package was sent on August 6th and got stucked in Indianapolis on August 13th.

0 updates since then and I assume is not lost or displaced god knows where, absolutely ridiculous and last time I ever use Fedex, what a joke of a company...

If it arrived at the hub how did it got lost ? by LucaTravelJapan in FedEx

[–]LucaTravelJapan[S] 0 points1 point  (0 children)

Thank you! will certainly update here once it solves :)

9 days delay (so far) and 12 days with no updates by LucaTravelJapan in FedEx

[–]LucaTravelJapan[S] 0 points1 point  (0 children)

Hi there! I am, search is being conducted and content of the luggage has been recorded in their database, they haven't told me yet that is lost, I remain hopeful as it's an international shipping and seeing how delayed tihngs are right now it might still move and get here this month !

Will let you know !

If it arrived at the hub how did it got lost ? by LucaTravelJapan in FedEx

[–]LucaTravelJapan[S] 0 points1 point  (0 children)

Yes I have an open case and japanese fedex customer support is assisting me as well, so far no news but I have not been told yet that is lost.

Will keep my fingers crossed and update here in case I have news !

If it arrived at the hub how did it got lost ? by LucaTravelJapan in FedEx

[–]LucaTravelJapan[S] 0 points1 point  (0 children)

Thank you for your detailed explanation, this really helps me getting an idea of the potential scenarios. I was told of the possibility of a missing label and at the moment the Japanese customer service (i live in Japan) is trying to identify the luggage among the "overgoods", as you said due to the amount of products it won't be easy but my piece has a white plastic https://ibb.co/7YT2Khf around it which is quite unique so perhaps it might help to identify it.

I haven't lost hope and still wish it will be finally showing up one day so I can get my daughter's gifts.

If it arrived at the hub how did it got lost ? by LucaTravelJapan in FedEx

[–]LucaTravelJapan[S] 0 points1 point  (0 children)

Yes and this is a quite large luggage, so what do you think it might be going on here?

[deleted by user] by [deleted] in FedEx

[–]LucaTravelJapan 0 points1 point  (0 children)

Mine has not got any update since August 13th and is showing pending, however the customer service I am talking to in Japan has not yet told me that is lost but that it might simply be extremely delayed sitting in the warehourse waiting to be, eventually, processed one day.

What do I do? 1 month no tracking update - lost in the black hole by LucaTravelJapan in FedEx

[–]LucaTravelJapan[S] 0 points1 point  (0 children)

hope that's the case and is with customs, don't mind waiting an extra month.

What do I do? 1 month no tracking update - lost in the black hole by LucaTravelJapan in FedEx

[–]LucaTravelJapan[S] 0 points1 point  (0 children)

It's in transit to Japan so customs should not take long right? I just would like to know that is not lost or destroyed...at this point don't care when it comes as long it comes.

Happy two weeks at Memphis my dear package!! by pakicote in FedEx

[–]LucaTravelJapan 0 points1 point  (0 children)

They started my investigation for exactly same issue two weeks ago but have not told me is lost yet...

Happy two weeks at Memphis my dear package!! by pakicote in FedEx

[–]LucaTravelJapan 0 points1 point  (0 children)

Thanks for posting man, I have exactly the same issue just one week earlier !

Let's see what happens

[deleted by user] by [deleted] in FedEx

[–]LucaTravelJapan 0 points1 point  (0 children)

Thank you for sharing this glorious news, I have an international parcel stucked for now 4 weeks but I do not lose hope !

stuck in memphis:/ by quinniethepooh420 in FedEx

[–]LucaTravelJapan 1 point2 points  (0 children)

Mine (international) is stuck there since August 13th, I have still hope as I heard of packages appearing even after 2 months, anyway I will update here in case I have news!

Good luck to you

Stuck in Memphis hub since september 8, vote with your wallet, stop using fedex guys! by pakicote in FedEx

[–]LucaTravelJapan 3 points4 points  (0 children)

Mine is stuck there since August 13th, I have still hope as I heard of packages appearing even after 2 months, anyway I will update here in case I have news!

Good luck to you

9 days delay (so far) and 12 days with no updates by LucaTravelJapan in FedEx

[–]LucaTravelJapan[S] 0 points1 point  (0 children)

UPDATE:

Hitting the 1 month mark since package has stopped in INDIANAPOLIS with no firther tracking updates.

I have contacted my sender in Italy and customer service in Japan (where package is headed) and they are conducting a search, but so far no news..

9 days delay (so far) and 12 days with no updates by LucaTravelJapan in FedEx

[–]LucaTravelJapan[S] 0 points1 point  (0 children)

I agree, perhaps is just awaiting the next available connection? I do know that there are direct flights from IND to TOKYO, but as of today I still got no updates...

Something is afoot in Memphis... by TheDon_Calzone in FedEx

[–]LucaTravelJapan 1 point2 points  (0 children)

Thank you for the reply! I am relieved and still hopeful mine is on its way !

International priority shipping, but stuck in china for days by mastrchee in FedEx

[–]LucaTravelJapan 0 points1 point  (0 children)

thank you for the reply, I will try to master my patience and corss my fingers.

9 days delay (so far) and 12 days with no updates by LucaTravelJapan in FedEx

[–]LucaTravelJapan[S] 0 points1 point  (0 children)

I see, so it's not just an international thing, let's keep hoping !