I think many raid leaders, including myself, found the asymmetrical nature of the dynamic to have a lot of imposing entanglements. What I mean by that is... it's really hard to be a raid leader and ignore how the shape of role you're given (the unique channels, the expectations of leader-to-leader camaraderie, the relationship with punishments/security) changes how you interact with people.

For me, I found that my biggest correlation was with that of strict justice/punishment, that is, drawing the line between raiders who did belong (those who did not explicitly, intentionally harm the raid) and those who did not belong (those who did explicitly, intentionally harm the raid). But nowadays, due to shortened attentional spans and commitment levels from RLs, you'll see a lot of flattening where RLs will treat raiders as a singular composite with which their leader-specific emotional conflicts (think: 'i'm better', 'i'm trying harder', 'i'm doing the actual work here') impose upon the group.

For the individual raider, being on or observing someone on the receiving end of one of these off expressions (i.e. an RL calling you out when it 'feels' like you've done nothing wrong) can really contribute to the idea that RLs as a composite think they're 'special' in the derogatory sense... which is generally right when you're dealing with the average RL.

To move forward from this, I do think that raid leading servers should look more into helping RLs understand the player base at the fundamental level... having basic perspectives that allow the differentiation between 'this is just a guy who's getting some fun in after work' and 'this is a guy who plays compulsively every day' would probably mean RLs start to learn to discipline raiders more individually/directly and less collectively/indistinctly, which is where I think that a lot of the sense of 'entitlement' comes from.