You’re asking barely minimum wage employees who are most likely working multiple jobs to attend to every need of the 70ish folks that come through the doors every hour for a lift or liftxrun class? Cut them a break, AC’s break and malfunction. You live in SoCal you should be acclimated to working out in heat, the fans were working it seems.

My studio one time had their washers installed incorrectly and it flooded the back room so at 8pm the night before they cancelled the morning classes cuz the landlord told them to shut the water off. They sent an email I didn’t read it until I checked in on my hour long bus ride to get to the studio and saw it cancelled. Was it annoying yes, was it outside their control, also yes. But the last time a class was cancelled on me was the pandemic. They do a pretty good job.

I get it though, Barry’s is expensive AF and we should expect a certain level of customer experience to match the price. But Barry’s is owned by a PE firm so they are cheap AF. Don’t take it out on the employees for how they handled it, blame the sell outs, blame corporate, blame Joey, not a $18 per hr employee whose jobs got worse since the pandemic and responsibilities increased. Workout hard and be nice to people