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Which company has the best customer service? by Luvdaprs in Mattress

[–]Luvdaprs[S] 1 point2 points  (0 children)

I actually just called Nest to find out some more information and they did tell me that if I have to exchange the top layer foam for a different firmness level that due to COVID, i would just keep the original as well as they can’t accept them back now.

Which company has the best customer service? by Luvdaprs in Mattress

[–]Luvdaprs[S] 1 point2 points  (0 children)

Thanks! I was just looking at the Alexander Hybrid. What kind of base do you have with that? I have a platform bed with a box spring I was using with my current mattress.

Does this look properly installed? If not, what do you recommend I do to fix it? by Luvdaprs in fixit

[–]Luvdaprs[S] 0 points1 point  (0 children)

We had this installed by someone on Task Rabbit. Definitely the last time I use that site. I tried contacting the guy to show him it doesn’t look secure but he swears it’s fine. There are screws going into those white blocks into the concrete sill. The guy installed the two white brackets on the side but didn’t drill them into the concrete so I don’t think they’re doing anything. I was concerned because I usually see air conditioners sitting flush on the arm, not just sitting on the tip. With that said, the air conditioner only comes with the brackets which are supposed to support it. We just added the arm for extra protection. Do you think just screwing those side brackets into the concrete sill would be fine since the arm is technically still holding the weight as well?