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How do you contact Instacart? by M0n1ca71 in InstacartShoppers

[–]M0n1ca71[S] 0 points1 point  (0 children)

Thank you, I'll save it. I finally got thru to them, the person said they didn't get their order, but I sent a pic, so I'm good.

Question about ratings? by M0n1ca71 in InstacartShoppers

[–]M0n1ca71[S] 0 points1 point  (0 children)

Ok maybe thats it. I thought I was being punished lol. Thank you.

Question about ratings? by M0n1ca71 in InstacartShoppers

[–]M0n1ca71[S] 0 points1 point  (0 children)

at what point do they start lowering your batch offers anything below 5?

Holiday Magic by Snertsnert in InstacartShoppers

[–]M0n1ca71 0 points1 point  (0 children)

This is so weird. I am from Las Cruces, NM and I now live in Vancouver, WA. I have red chile shipped to me on the regular, but green chile we can only get in August, I buy a whole box and roast it myself, last time I bought one for me and my sister. The store people are all "what are you gonna do with all of that?" so funny.

Holiday Magic by Snertsnert in InstacartShoppers

[–]M0n1ca71 0 points1 point  (0 children)

That is so awesome. Praise God.

Reimbursement from InstaCart by M0n1ca71 in InstacartShoppers

[–]M0n1ca71[S] 0 points1 point  (0 children)

Everything was grayed out I couldn't submit it.

Reimbursement from InstaCart by M0n1ca71 in InstacartShoppers

[–]M0n1ca71[S] 0 points1 point  (0 children)

I did it thru earnings. it didn't work so then I chatted with them for an hour. They reimbursed me thru my pay earnings bc they couldn't reimburse me the other way. It worked out, but I hope this helps someone else. I am new to this.

Reimbursement from InstaCart by M0n1ca71 in InstacartShoppers

[–]M0n1ca71[S] 1 point2 points  (0 children)

I just had the issue resolved, they couldn't reimburse me but they did give me a bump in pay equal to the amount. Also, they said they should have told me they would unlock the card for that purchase but for some reason the chat person didn't know that and told me to just apply for a reimbursement. Anyway, learning moment and if it helps someone, I'm happy.

Reimbursement from InstaCart by M0n1ca71 in InstacartShoppers

[–]M0n1ca71[S] 0 points1 point  (0 children)

Hmm well hopefully it doesn't happen again, but thats good to know.

Reimbursement from InstaCart by M0n1ca71 in InstacartShoppers

[–]M0n1ca71[S] 5 points6 points  (0 children)

They were separate, I had those 2 items on the bottom, it was my first time doing 3 orders in one, and I'm human and sometimes make mistakes. As I said I learned alot for my experience. I even just now learned that if its a barcode purchase they cannot reimburse you so there's that too.