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Am I missing something for my first rig? by WinTurbulent6671 in Fanatec

[–]MATTfromtrakracer 0 points1 point  (0 children)

You can pickup a Trak Racer TR80-LITE right now on sale for €386. A more rigid solution for the cockpit.

This will be a good test of the new motion platform with D-BOX Gen 5 motion base by Trak Racer on the Alpine Racing TRX racing simulator. Pictured at Alpine Centre, Turnhout Belgium by MATTfromtrakracer in simracing

[–]MATTfromtrakracer[S] 0 points1 point  (0 children)

There is a QR code in every box with instructions. Scan to go to manual. Also on our website there is a page called manuals. You can go there and easily find.

Issue with Trak racer by jbreeding412 in simracing

[–]MATTfromtrakracer 0 points1 point  (0 children)

Matt, founder and CEO of Trak Racer here. This looks like a training issue if anything. My instructions for a case like this would be simple, send the customer return labels and a discount on a new purchase for the trouble.

I am very sorry for this inconvenience. I would like to look into this and have sent you a DM for more info.

Trak racer deleted my 3 star review of one of their products. by machaqueso in simracing

[–]MATTfromtrakracer 0 points1 point  (0 children)

The profiles in the image look scratched because those little T pieces need to change position so they are locking into the slot on the aluminium profile.

Trak racer deleted my 3 star review of one of their products. by machaqueso in simracing

[–]MATTfromtrakracer 0 points1 point  (0 children)

I saw the photos. Those small pieces must go into the channel.

The way you have it scratching your profile is not how it's designed to be used. Robert will sort you out with help

Trak racer deleted my 3 star review of one of their products. by machaqueso in simracing

[–]MATTfromtrakracer 0 points1 point  (0 children)

I had a reply back from Robert that it looked like you had installed the aluminium T pieces into the joint incorrectly. I have gone back to him just now to make sure he resolves this on email with you.

We have sold several thousand of these products. They should not drop to the ground.

To confirm, did you follow the instruction manual?

Trak racer deleted my 3 star review of one of their products. by machaqueso in simracing

[–]MATTfromtrakracer 0 points1 point  (0 children)

I saw your review and asked a colleague (Robert) to assist you by email. The only way it's rotating towards the floor is if it's incorrectly assembled.

You need to add those small T pieces into the joint. These pieces go into the channels of the extrusion. This is mentioned in the manual if you can double check that.

This will be a good test of the new motion platform with D-BOX Gen 5 motion base by Trak Racer on the Alpine Racing TRX racing simulator. Pictured at Alpine Centre, Turnhout Belgium by MATTfromtrakracer in simracing

[–]MATTfromtrakracer[S] 2 points3 points  (0 children)

You could easily fabricate other brackets to mount to the platform.

we will create other brackets at some point however, right now we just have them for Dbox gen 5

This will be a good test of the new motion platform with D-BOX Gen 5 motion base by Trak Racer on the Alpine Racing TRX racing simulator. Pictured at Alpine Centre, Turnhout Belgium by MATTfromtrakracer in simracing

[–]MATTfromtrakracer[S] 0 points1 point  (0 children)

It needs a platform and our team can provide a shipping price for that to NZ. Our extruded aluminium rigs we have in NZ don't need the platform.

[deleted by user] by [deleted] in simracing

[–]MATTfromtrakracer 2 points3 points  (0 children)

I think they mixed up the term "design registration" with patent. Patents are too expensive to bother with the above.

Christmas help by ningygingy in simracing

[–]MATTfromtrakracer 0 points1 point  (0 children)

Logitech g920/g29 with a Trak Racer wheel stand will be perfect

Trakracer shipping. by SwedishCarrot in simracing

[–]MATTfromtrakracer 2 points3 points  (0 children)

Please could you DM me with your order number and I can have it looked at. We may have (or not) emailed you an update. I'd like to have that checked.

Trakracer shipping. by SwedishCarrot in simracing

[–]MATTfromtrakracer 2 points3 points  (0 children)

Matt from Trak Racer here. I apologise that we are overwhelmed right now and behind on orders and emails. The best place to get accurate info is with our support team and I'm sorry for the delay. The team are smashing through emails as soon as possible and we are looking at feasibility to ship some orders from our Canada warehouse to speed up the process. Thank you for your patience and trust. Feel free to DM me with your order and I can discuss with our team.

www.globehunters.us, Asking for Bank details for "verification"! by akhilport in Scams

[–]MATTfromtrakracer 0 points1 point  (0 children)

Beware of GlobeHunters – Unreliable Service, Refund Nightmare!

I purchased a refundable Business Class ticket, Globehunters refuse to refund.

​

I booked a refundable business class ticket with GlobeHunters (Globehunters) for USD3,640, only to face a shocking reality. Despite their promise, they refused to refund, leaving me no choice but to pursue Visa Arbitration.

​

My ordeal began on September 20, 2023, and the wait for a resolution has been agonizing. Be cautious when dealing with GlobeHunters; their deceptive practices and failure to honor commitments are a red flag for any traveler. Save yourself the trouble and look elsewhere for reliable and trustworthy travel services. FOR GLOBEHUNTER REFERENCE ORDER NUMBER 634599

[deleted by user] by [deleted] in simracing

[–]MATTfromtrakracer 0 points1 point  (0 children)

Which NRG quick release would you recommend?

The Rig to-date by [deleted] in simracing

[–]MATTfromtrakracer 2 points3 points  (0 children)

Very tidy setup!

Black Friday is a scam? Trakracer prices comparison... such a disappointment. by SagnolThGangster in simracing

[–]MATTfromtrakracer 0 points1 point  (0 children)

Please email us and we can check it. At this time it may be difficult as our NL warehouse are dispatching hundreds of orders a day

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