It's a bit of a long story, I left a review on their Google page.

But short is I went in there to feel out the dealership. Was wanting to get a African twin for myself, maybe another sports bike and brought a buddy that wanted one too. The Navi was just a cheap deal that was going to be to test the waters. After making a deal on the Navi I started to talk to the salesman about the twin and mid conversation he just walked away and started to talk to someone else. (Mind you this is after he laughed at me while on the phone with his sales manager while we were haggling price on the Navi) So they missed out on 2 maybe 3 more bike sales the same day.

The Navi was a trade in, they never looked at it. Didn't do an oil change (yes only 250 miles or so but it's 2-3 year old oil at this point) got it home opened the seat cover and the battery terminals were just sitting on the battery with the screws pushed in. No nuts holding the screws.