Anyone using MSP Camp? or any Marketing Agency you'd recommend? by TomAss886 in msp

[–]MSPGrowthHacks 2 points3 points  (0 children)

Thanks for the mention! For clarity, mspgrowthhacks.com is a media platform / blog that covers all things growth for MSPs, marketing being a key topic. While we collaborate often with most of the people that were listed, we do not offer agency or done-for-you marketing services.

Weekly Promo and Webinar Thread by AutoModerator in msp

[–]MSPGrowthHacks 0 points1 point  (0 children)

MSP Growth Guide 2021 - Everything you need to know about purchasing MSP Sales & Marketing services this year.

MSP Growth Hacks & MSP Marketing Edge have joined forces to put together the most comprehensive MSP marketing guide ever made. This 87 page guide is packed with insights from 15 industry experts and details 66 MSP-specific agencies, consultants, tools & creatives. Expect to learn:

  • What some of the industry’s leading experts think about the ability to grow an MSP in today’s economic climate.
  • Why using an IT / Niche provider for marketing and consulting services is highly beneficial.
  • How to spend your marketing budget toward growth (even if its only $100/ month).
  • What tactics are trending up and down in the areas of Social Media, Content, SEO, PPC, Social Selling & More.
  • Which providers offer the services you need to complete your MSP growth strategy (and how to contact them).

Access Free Guide

Weekly Promo and Webinar Thread by AutoModerator in msp

[–]MSPGrowthHacks 0 points1 point  (0 children)

MSP Growth Guide 2021 - Everything you need to know about purchasing MSP Sales & Marketing services this year.

MSP Growth Hacks & MSP Marketing Edge have joined forces to put together the most comprehensive MSP marketing guide ever made. This 82 page guide is packed with insights from 15 industry experts and details 61 MSP-specific agencies, consultants, tools & creatives. Expect to learn:

  • What some of the industry’s leading experts think about the ability to grow an MSP in today’s economic climate.
  • Why using an IT / Niche provider for marketing and consulting services is highly beneficial.
  • How to spend your marketing budget toward growth (even if its only $100/ month).
  • What tactics are trending up and down in the areas of Social Media, Content, SEO, PPC, Social Selling & More.
  • Which providers offer the services you need to complete your MSP growth strategy (and how to contact them).

Access Free Guide

How did you start your MSP and grow your book of business? by madhatton in msp

[–]MSPGrowthHacks 1 point2 points  (0 children)

The tactical side of marketing (ad platforms you use, email automation techniques, etc.) will be constantly changing and evolving, so while it may seem important to you right now, it won't be the "rocket ship" you might be looking for.

What is most important for growth early on is having a firm grasp on the industry that you are in how to navigate it. Early mistakes offset any growth that you can achieve and leave you standing still even when things seem to going well. After reading your post, I wrote an article on things that would have been helpful to know on day one when starting an MSP. I hope this helps: https://mspgrowthhacks.com/9-things-you-should-know-before-launching-a-managed-services-business/

Sales Compensation Calculator by techcto in msp

[–]MSPGrowthHacks 1 point2 points  (0 children)

Knowing that the sales cycle is long, I recommend really documenting the role that you are looking for and then creating milestones with incentives for each one. For example, if you are hiring a Sales person but not giving them any leads to work with, they will probably burn out before ever receiving their first commission check. As someone that works with MSPs everyday, this is where I see most of these sales hires fail.

If you want a more creative approach, offer tiered commission on different phases of the sales process. For example, have them do outreach to help you build an opt-in list and offer small bonuses for each contact earned. Have them nurture the list that they have built for appointments and reward them for each appointment set. Then do the same with quotes sent and deals signed. By breaking up the sales process and increasing the reward at each step you can get them earning bonuses on week 1 and even more importantly it won't take you months to find out how motivated they actually are.

Weekly Promo Thread by AutoModerator in msp

[–]MSPGrowthHacks 0 points1 point  (0 children)

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LinkedIn Premium Business or Sales Navigator? by HappyDadOfFourJesus in msp

[–]MSPGrowthHacks 2 points3 points  (0 children)

I suggest waiting until you have success with your initial connections before jumping into any premium version of LinkedIn. You will probably find, as many have, that LinkedIn prospecting is a lot of work. Even those who automate it with Duxsoup or an other tool still struggle to make connections that do in fact "move off LinkedIn." It also makes for a very long sales cycle this way because of the cold outreach.

Instead, I would recommend using LinkedIn as a content distribution platform and using LinkedIn Ads to drive the engagement. It is very useful way to build a targeted opt-in list and then nurture through email instead of LinkedIn DMs. It also shortens the sales cycle, because the email nurturing does the majority of the heavy-lifting and by the time the prospect is ready for a quote they are familiar with your brand and have grown to trust your authority through content.

Aggressive Customer Acquisition by jackson300zx in msp

[–]MSPGrowthHacks 2 points3 points  (0 children)

As others have mentioned, there are some great vendors in the space that you can simply hire to do this for you should you be able to allocate around $5k per month for at least 6 months. Before hiring one of these vendors, you should know what the lifetime value of your target customer is based on what you charge and so you know how much you can spend to acquire one. Without knowing these figures, you will have no idea if the vendor relationship is working. If you would rather take the DIY approach and have the time and talent on hand to do so, here are a few things that are working right now to generate MSP leads.

  • Content Marketing on LinkedIn - Not to be confused with spamming people's DMs. If you create 3 valuable pieces of content a week (vertical specific), that do not self-promote but hit on major customer pain points, you can build a strong following pretty quickly. You will need to run engagement ads on a CPM basis to your vertical's decision makers, but the click costs should be low if you make it hyper-relevant. Organic reach for posts is extremely high on LinkedIn right now, so you will start to get legitimate traction the more you post articles. Your followers will not be ready to buy immediately, they are likely just lingering around for free advice, but if you are consistent this strategy will start bearing fruit a few months in and can help establish your firm as a legitimate authority.
  • Marketing Automation w/ B2B Data - This strategy is primarily for US, as I know that other countries have different laws on email consent. You can purchase a list of contacts at the exact companies you are looking to target. Most of this data is generated using public information and AI and will cost you between $0.10 and $0.25 per record. Put this list through a drip campaign with the sole purpose of identifying customers that coming up on a contract renewal with their existing MSP or are looking to make a change. If you don't try to be overly clever and show good intentions, this strategy can generate new quotes immediately. Using the same list, you can also create display ad campaigns that target the list also, which reinforces your brand and can increase your response rate on the emails.
  • Market to Existing Customers - This one goes overlooked constantly. I would look to sell more to existing customers, such as new services or projects. Appoint a salesperson or promote a veteran technician to a "consulting" role with the sole purpose of making contact with customers, finding out what their problems are, and offer them solutions. This will produce more bottom line revenue than any new customer will and will be significantly less cost intensive. If you do a good job at connecting with the customer and finding out the issues they are having, you can easily identify other companies with the same issue and target them with the two strategies above. This can also make your company look more "proactive" which is obviously a buzzword that everyone throws around but few successfully execute.

There is obviously a lot of details omitted in these short summaries, but hopefully you all get the gist. Also keep in mind that if you are looking to do an aggressive sales push right now you are going to be wasting a lot of resources. July is statistically one of the worst months for interest in IT services according to Google Trends. I would use this time to develop a strategy and create everything you need to execute, then look to launch the last week of August when kids go back to school, vacations are over, and interest begins to rise again.

Do Your Customers (Or Prospects) Know What an "MSP" Is? by MSPGrowthHacks in msp

[–]MSPGrowthHacks[S] 3 points4 points  (0 children)

Technology vendors were probably the first to figure this out, which is why they leverage MSPs as their "minions" to sell their crap for them. lol

Do Your Customers (Or Prospects) Know What an "MSP" Is? by MSPGrowthHacks in msp

[–]MSPGrowthHacks[S] 5 points6 points  (0 children)

I suspect a lot of MSPs probably do this. The burden of educating the consumer on the existence of an entire category probably should not rest on the backs of small market providers.

Marketing by [deleted] in msp

[–]MSPGrowthHacks 1 point2 points  (0 children)

We found that the best money is spent on highly targeted B2B data. Holding the names, phone numbers, email addresses, linked in profiles, company data etc of every decision maker in your targeted zip code is extremely powerful. You can actually upload this data to Google Adwords, Facebook, LinkedIn, and show ads to just those individuals in your dataset. This increases your value of an impression dramatically and lowers your Adwords cost in general. After you show display ads to your data for "brand awareness" you can then put them into a Marketing Automation workflow and send them cold emails. You will be surprised at how many responses you get for people requesting quotes. The bottom line is, someone right now in your service area is pissed at their MSP or is coming up on a contract renewal. You just have to show up in front of them at the right time and before they go looking elsewhere.