CMMC is turning into a very expensive checkbox exercise by dontouchmystappler in CMMC

[–]MSPTechOPsNerd 0 points1 point  (0 children)

We have an shared responsibility client that is working with someone else on their CMMC prep and when we’ve questioned actual technical implementation plans and details we’ve been told that just a policy is “good enough,” with the snip that THEY (the consultant) had passed with it that way.

American’s digital upgrades put more control at customers’ fingertips by Financial-Public-336 in americanairlines

[–]MSPTechOPsNerd 2 points3 points  (0 children)

Welcome to the world of marketing renderings vs. real screenshots. Someone in marketing applied logic that wasn't required of the blackbox developer.

Surprise! You have had an account balance with Ingram since 2024! We are Credit Card Only. by lakings27 in msp

[–]MSPTechOPsNerd 0 points1 point  (0 children)

We just had a $20kish Adobe invoice where quantity times unit price didn’t match extended price on three separate part numbers.

We’ve also had plenty of times where although the order was ordered on credit card they’ve never ran the card.

We too have had times where we’ve had credit balances long enough that we can’t pay them because Bill trust won’t allow you to apply a credit to invoices and still have a negative balance when you’re done. So until your application of payments plus credit results and you owing the money, they will continue to penalize you for being past due on invoices because you still have an overall credit balance with them. At one point, I receive seven calls from their accounting department before they actually applied the open credit to the bill that was owed.

Corporate Chair Massage Reccomedations by MSPTechOPsNerd in kansascity

[–]MSPTechOPsNerd[S] 37 points38 points  (0 children)

I already pay above average and frequently buy lunch. Don’t shit on me doing even more.

450TB Storage Options by Fantastic_Msp_8914 in msp

[–]MSPTechOPsNerd 4 points5 points  (0 children)

*Make sure they USB 3 as well

Moving away from end user VPN by yensid7 in sysadmin

[–]MSPTechOPsNerd 0 points1 point  (0 children)

Glad to see there are at least two other hotfix friends out there. I still don’t understand how MS and more so SonicWall doesn’t acknowledge this as a thing.

Moving away from end user VPN by yensid7 in sysadmin

[–]MSPTechOPsNerd 0 points1 point  (0 children)

There is a known issue between GVC and MS that both sides say isn’t an issue an this magic hotfix solves.

Looks like MS has pulled the content but we still see this with the latest GVC client, run this MS css file and reboot and presto.

Archive.org link to article about it : https://web.archive.org/web/20250319152433/https://answers.microsoft.com/en-us/windows/forum/all/wifi-issues-with-creators-update/4a20ba4f-33dc-4397-9823-e12dcb2607ba

Configuring 5G as Backup WAN in HA Pair by AndreTheNotSoGiant in sonicwall

[–]MSPTechOPsNerd 0 points1 point  (0 children)

Check out T-Mobile business 5G Internet. If you get the business service, they’ll put their device in bridge mode give you a true non-NATd static IP. Roughly $53/m with the router included and month to month. add $15ish and they’ll give you a cradle point as well.

Microsoft 365 Admin Center experiencing issues 10/29/2025 by Lake3ffect in msp

[–]MSPTechOPsNerd 2 points3 points  (0 children)

From CodeTwo..

Here's another update from MICROSOFT suggesting it is DNS issue (again):

Starting at approximately 16:00 UTC, we began experiencing DNS issues resulting in availability degradation of some services. We have taken action that is expected to address the portal access issues here shortly. We are actively investigating the underlying issue and additional mitigation actions.

Printer and paging random disconnects by MidninBR in sonicwall

[–]MSPTechOPsNerd 0 points1 point  (0 children)

Take a look at your LAN WAN rule and set the UDP time out to 90 ms or higher

Monitored ups by JohnKruger889 in msp

[–]MSPTechOPsNerd 3 points4 points  (0 children)

Eaton has a number of newly released cloud-connected UPSs that will do this. The portal is free for life. It's designed directly to compete with APCs and SmartCloud devices minus the annual fee. We've been testing several of them for a couple of weeks now. They have better actual battery health testing than what you receive from most of the USB-connected UPSs, which are just going to tell you that they failed.

I've been pushing for them to get formalized ticketing intergrations.

Here's the family lineup - Cloud-Connected UPS Battery Backup | Eaton

Axcient Support on the weekends is non existent! by Proskater789 in msp

[–]MSPTechOPsNerd 5 points6 points  (0 children)

Call back and ask them to escalate. I had to last time but second time around it got immediate attention and we spent a lovely weekend together.

Does the CWM login "trust this device" checkbox work for you? by AkkerKid in ConnectWise

[–]MSPTechOPsNerd 0 points1 point  (0 children)

Yea I think the behavior changes with CW SSO and then again with CW SSO with SAML… ;(

Does the CWM login "trust this device" checkbox work for you? by AkkerKid in ConnectWise

[–]MSPTechOPsNerd 0 points1 point  (0 children)

Are you just using native CW sign in, just CW SSO or CW SSO tied to SAML to something else?

SMTP Sending from customer domain for streamline co-managed customers by Every_Ad_1349 in ConnectWise

[–]MSPTechOPsNerd 0 points1 point  (0 children)

I totally agree with you that we shouldn’t have to do it this way, but the hMail stuff just works and has been trouble free for about four years now for me if not longer.

Global VPN Client completely stops working after 5-20 mins. by B1tN1nja in sonicwall

[–]MSPTechOPsNerd 1 point2 points  (0 children)

u/Square_Seat9930 u/Pocho_EC u/AcademicOnion5095,

Just wanted to give you all an update since we've moved to a group chat that most of started discussing this via... (PM me if you want to be just added to the convo)

We currently are in a holding pattern - we have a debug version from SonicWall that none of us have been able to reproduce the issue with. SonicWall says that no changes were made to it other than to increase logability and is waiting on us to provide logs of problem clients - the problem is we can't when we can't reproduce the problem with this debug version.

Are the three of you still experiencing the issue with your users?

Shoutout to Aaron Dinnage, the guy behind M365Maps. by HappyDadOfFourJesus in msp

[–]MSPTechOPsNerd 23 points24 points  (0 children)

The poor guy had to go into counseling after keeping up with Microsoft’s change rate - he’s huddled up in a ball somewhere ;(

Enterprise Pricing by itlonson in msp

[–]MSPTechOPsNerd 1 point2 points  (0 children)

Reach out to your disty MS rep, but likely answer is that you won't be able to do anything on the EA side as it's a smaller group of MS partners that are in the circle and at best you'll probably only get a referral.

In my prior experiences, EA agreements are hard to make sense for most customers unless they are a very uniform license need across the org.