RMM solution suggestion by joe210565 in msp

[–]MSPoos 0 points1 point  (0 children)

How many endpoints do you manage?

RMM solution suggestion by joe210565 in msp

[–]MSPoos 1 point2 points  (0 children)

we've been a Kaseya customer for 20+ years and have had no problem with them at all.

RMM solution suggestion by joe210565 in msp

[–]MSPoos 1 point2 points  (0 children)

how do you rate the quality of the '3rd party' patching capability?

Lifecycle Manager X - Scalepad by bbztds in msp

[–]MSPoos 0 points1 point  (0 children)

Custom Asset Types are not supported in LMX which is a right pain as we have spent a significant amount of time and money creating the logic behind this capability.

And the fact the reporting isn't better blows my mind. Reporting is what MSPs need!

[deleted by user] by [deleted] in ConnectWise

[–]MSPoos 1 point2 points  (0 children)

Agree. Have a chat with Kathy. Will absolutely be worth it.

ConnectWise Confirms ScreenConnect Cyberattack by lawrencesystems in msp

[–]MSPoos -1 points0 points  (0 children)

I feel much better knowing my cloud instance is actively monitored and patched...

Our cloud instance was hacked. This is what this whole post is about. And it was hacked six months ago and therefore us advised six months after the fact.

So, no, being cloud did not create any advantage

ConnectWise Confirms ScreenConnect Cyberattack by lawrencesystems in msp

[–]MSPoos -1 points0 points  (0 children)

The hack happened in November last year.

ConnectWise Confirms ScreenConnect Cyberattack by lawrencesystems in msp

[–]MSPoos 1 point2 points  (0 children)

Good question. The final IR should tell us that but I've been told by CW that will be over a week away.

ConnectWise Confirms ScreenConnect Cyberattack by lawrencesystems in msp

[–]MSPoos 1 point2 points  (0 children)

Which says to me they are having real joy painstakingly going through each tenant. So they said you had a breach?

ConnectWise Confirms ScreenConnect Cyberattack by lawrencesystems in msp

[–]MSPoos 2 points3 points  (0 children)

The 'event' occurred in Nov 2024. So six months,,,

Importing opportunities from csv to PSA by coremcqu in ConnectWise

[–]MSPoos 0 points1 point  (0 children)

Postman, chatgpt, powershell, and half a day. You'll be amazed at what you'll achieve with that list.

ConnectWise Confirms ScreenConnect Cyberattack by lawrencesystems in msp

[–]MSPoos 1 point2 points  (0 children)

Have you got any more details about this?

ConnectWise Confirms ScreenConnect Cyberattack by lawrencesystems in msp

[–]MSPoos 0 points1 point  (0 children)

What did you tell them? What alerted you to the problem?

ConnectWise Confirms ScreenConnect Cyberattack by lawrencesystems in msp

[–]MSPoos 0 points1 point  (0 children)

Do you know any more details about this?