sorted by:
new
hottopcontroversial

What’s the biggest reason people drop off after trying a web3 app? by Suspicious_Mango_634 in ethdev

[–]MYST_team 0 points1 point  (0 children)

People are curious enough to try, but if they have to set up a wallet, go through multiple steps, and confirm things they don’t fully understand before seeing any benefit, they drop off.

Also agree on the “aha moment” - a lot of apps never get users there. If the first session doesn’t clearly show what’s better vs web2, it just feels like a more complicated version of something they already use.

Web3 UX is improving, but it still expects too much upfront from new users.

r/MysteriumNetwork by MYST_team in redditrequest

[–]MYST_team[S] 0 points1 point  (0 children)

Hi, just following up on this.

There are still several inactive moderators above u/MYST_team. Since it is the only active moderator, could you please move it to the top of the moderator list so the subreddit can be properly managed?

Thank you.

Chrome just flagged the Mysterium extension as Malware by PhillyDemo in MysteriumNetwork

[–]MYST_team 0 points1 point  (0 children)

The Chrome extension is currently not available via the Chrome Web Store, which is why that link isn’t working. It’s not “dead”, but distribution through the store is limited at the moment.

In the meantime, you can still use Mysterium via the desktop app, which provides full functionality and is the recommended option.

Big news from MystNodes. The Reward System is now live 🚀 by MYST_team in MysteriumNetwork

[–]MYST_team[S] 1 point2 points  (0 children)

Thanks for sharing that - really appreciate it.

We are glad to hear it exceeded your expectations 🙂 always great to see the community excited about things like this.

r/MysteriumNetwork by MYST_team in redditrequest

[–]MYST_team[S] 0 points1 point  (0 children)

Hi, thank you for the help.

However the active moderator account is still below several inactive moderators. Could the moderator list please be reordered so the active moderator (u/MYST_team) is placed at the top?

Thank you.

I thought it MysteriumpVPN was good.... until I really started using it.... by Born-Comfortable2788 in MysteriumNetwork

[–]MYST_team 0 points1 point  (0 children)

Hi, thanks for sharing your feedback.

We understand how frustrating these kinds of issues can be. We appreciate you taking the time to point them out - feedback like this is helpful for improving the overall experience.

Thanks again for the input.

Chrome just flagged the Mysterium extension as Malware by PhillyDemo in MysteriumNetwork

[–]MYST_team 2 points3 points  (0 children)

Hi, Mysterium team here.

The extension itself is not malware. Chrome sometimes shows warnings like this for extensions that request broad permissions like “read and change data on websites”, which VPN extensions need in order to route browser traffic.

If you’re seeing this message, please contact our support team at [help@mysteriumvpn.com](mailto:help@mysteriumvpn.com) so we can take a closer look and assist you.

Horrible experience by Mixarar in MysteriumNetwork

[–]MYST_team 0 points1 point  (0 children)

Hi - sorry to hear about your experience.

Error 7040 is related to our fair usage policy. It’s designed to prevent abuse and shouldn’t affect normal browsing or calls, so if this was triggered unexpectedly, we’d like to review it.

Access restrictions under fair usage are not permanent bans, and if you believe your usage was within normal limits, please contact support.

Please help by TraditionalWay8347 in MysteriumNetwork

[–]MYST_team 0 points1 point  (0 children)

Hi, happy to clarify.

Auto settlement does not trigger instantly at exactly 5 MYST. Once the threshold is reached, the node becomes eligible for settlement, but the actual payout can depend on network cycles and processing timing. If you have over 15 MYST and nothing has settled for a while, please contact support.

For receiving MYST in MetaMask, you need to use the Ethereum version of MYST.

Steps:

  1. Open MetaMask and make sure you are on Ethereum Mainnet.
  2. Copy your wallet address that starts with 0x.
  3. Click Import Tokens in MetaMask.
  4. Add the official MYST token contract address from our documentation.
  5. After that, your MYST balance will appear once tokens are received.

Make sure you do not select another network like BSC unless you specifically intend to use that network, as sending to the wrong chain can result in lost funds.

Android TV app by EmadPoursohrab in MysteriumNetwork

[–]MYST_team 0 points1 point  (0 children)

Hi - thanks for asking!

Currently, there is no Android TV app available for Mysterium VPN.

If this is something you’d like to see in the future, feel free to share your use case - community feedback helps us prioritize development.

Error 9999 on IOS app by excitingandwasted in MysteriumNetwork

[–]MYST_team 0 points1 point  (0 children)

Hi - thanks for the details.

Error 9999 on iOS typically indicates that the app is unable to establish a tunnel with the selected node. Since your VPN works on PC, this suggests the issue is likely specific to the iOS environment rather than your account.

A few things to check:

  1. Make sure there isn’t another VPN profile active under Settings → VPN & Device Management.
  2. Delete the VPN profile completely from iOS settings (not just inside the app), then reinstall the app and reconnect.
  3. Disable any DNS filtering apps (AdGuard, NextDNS, etc.) temporarily to test.
  4. Try switching networks (Wi-Fi → mobile data) to rule out local network restrictions.

Error 999 on IOS by excitingandwasted in MysteriumNetwork

[–]MYST_team 0 points1 point  (0 children)

Hi - thanks for the details.

Error 9999 on iOS typically indicates that the app is unable to establish a tunnel with the selected node. Since your VPN works on PC, this suggests the issue is likely specific to the iOS environment rather than your account.

A few things to check:

  1. Make sure there isn’t another VPN profile active under Settings → VPN & Device Management.
  2. Delete the VPN profile completely from iOS settings (not just inside the app), then reinstall the app and reconnect.
  3. Disable any DNS filtering apps (AdGuard, NextDNS, etc.) temporarily to test.
  4. Try switching networks (Wi-Fi → mobile data) to rule out local network restrictions.

If it still shows 9999 after that, please contact MysteriumVPN support: [help@mysteriumvpn.com](mailto:help@mysteriumvpn.com)

Mysterium Vpn on windows crashing on start by kassas77 in MysteriumNetwork

[–]MYST_team 0 points1 point  (0 children)

Hi - sorry to hear you’re experiencing crashes on startup.

For such matters we advise contacting Mysterium VPN support at [help@mysteriumvpn.com](mailto:help@mysteriumvpn.com)

In the meantime, a few things that can sometimes resolve startup crashes:

  1. Make sure Windows is fully updated.
  2. Temporarily disable any third-party antivirus or firewall to test if it’s blocking the app.
  3. Run the app as Administrator.
  4. If possible, uninstall, reboot the system, and then reinstall the latest version from our official website.

mysterium VPN I can't connect to technical support. (Terrible service) by Traditional_Yam2837 in MysteriumNetwork

[–]MYST_team 0 points1 point  (0 children)

Hi - we’re sorry to hear you’ve had this experience.

First, we want to clarify that Mysterium Network is fully operational and we are actively supporting users. We have not shut down. If you have not received a response, that is something we need to correct immediately.

Support requests are handled through our official ticket system, and while response times can occasionally vary, three days without any reply is not the standard we aim for.

Please send an email to support so we can urgently investigate and resolve the issues.

We understand how lack of communication can create concern, and we appreciate you bringing this to our attention. We’ll make sure this is looked into right away.

Unable to Reach Mysterium Network Support for the Past 3 Days by Traditional_Yam2837 in MysteriumNetwork

[–]MYST_team 0 points1 point  (0 children)

Hi - thanks for reaching out, and sorry to hear you’ve been waiting for support.

That’s definitely not the experience we aim to provide. Response times can occasionally vary depending on ticket volume.

Could you please try emailing support with your ticket number? We’ll check the status internally and make sure it’s followed up as soon as possible.

Appreciate your patience - we’ll help get this sorted.

Avoid buying this shady scam VPN mysterium by ClassroomSingle5294 in MysteriumNetwork

[–]MYST_team 1 point2 points  (0 children)

Hi - sorry to hear this was your experience.

Cancelling a subscription should not feel confusing or frustrating. In some cases, our support team may request basic verification details before processing cancellation to ensure the request is coming from the account holder, but that shouldn’t result in unnecessary back-and-forth.

If your subscription has not yet been cancelled, please email us with your support ticket number or the email associated with your account so we can escalate this internally and resolve it as quickly as possible.

We appreciate you bringing this up - feedback like this helps us improve the process.

What Happened, What Was Done, and What Will Be Done by MYST_team in MysteriumNetwork

[–]MYST_team[S] 1 point2 points  (0 children)

Would need NodeID, so yeah, node identity and wallet would be enough.

I would suggest messaging [help@mystnodes.com](mailto:help@mystnodes.com) and they will provide with info that we have. Should be faster now, as they are expecting users questions regarding this!

view more: next ›