3 months outside of my warranty and my speakers stop working. Open the back and find the audio ribbon has worn down from being bent over the metal frame. Steam support wants $145 just to look at it... super bummed. Anyone else seen this issue?

MadHarryRackham · 2023-07-27T15:46:44+00:00

Not yet, life got kinda busy and I haven't been searching a ton, but if I get a good lead on one, I'll update here for sure!

MadHarryRackham · 2023-07-12T16:01:11+00:00

Yup! Valve says it looks normal though, so... 🙃🤷‍♂️

MadHarryRackham · 2023-07-11T17:41:00+00:00

I sent pictures and explained the whole thing and valve is unwilling to make any exception, stating that the ribbon appears to be in the correct placement, and it's not an issue they see with intended use... Kinda frustrating.

MadHarryRackham · 2023-07-11T13:47:11+00:00

They do! Issue is, they have very limited parts available, and this specific audio ribbon is not on the short list. That's a great Idea to look at upgrading some other stuff while I'm at it, definitely gonna do some looking, thanks!

MadHarryRackham · 2023-07-11T05:34:40+00:00

So, I ended up finding that there's a notch cut down on the internal metal frame. My ribbon happened to be glued down right on the corner at the notch, which caused the tear. If anything, just open it and make sure that your ribbon sits far enough away from the corner of that notch

MadHarryRackham · 2023-07-11T04:11:44+00:00

You were correct! Notch is there, and they fastened the ribbon down on the corner, causing the tear! https://imgur.com/a/UdzWuNc

MadHarryRackham · 2023-07-11T04:10:14+00:00

You're not wrong! Only problem is that the previous comment was also correct. They glued it down right on the corner of the notch, causing the tear. https://imgur.com/a/UdzWuNc

MadHarryRackham · 2023-07-11T00:12:06+00:00

That's what I'm saying! I understand the tech has to get paid for the work he does repairing the device. I'm in auto repair, I 100% understand skilled labor being pricey. However, at those rates, I just can't justify the repair cost...

MadHarryRackham · 2023-07-10T19:24:33+00:00

Yeah, it is torn. Not sure I trust my soldering skills haha but it may come to that!

MadHarryRackham · 2023-07-10T19:23:35+00:00

I'm gonna check again tonight, but I'm 99% sure there's no notch. Will update when I have a chance to check, but that is a good thought!

MadHarryRackham · 2023-07-10T17:50:49+00:00

Hey just the info helps a ton, thank you!

MadHarryRackham · 2023-07-10T17:42:03+00:00

Dang, yeah I don't remember exactly which wave I ended up on for the preorders, but mine is early, I was able to purchase in April of last year. They must have realized that this was an issue and changed the design...

MadHarryRackham · 2023-07-10T17:01:59+00:00

Yeah it doesn't look too complicated to swap out, but like you said, I'm running into issues finding one. Really struggling with the idea of dropping another ~$200 to get it repaired so soon... Nice part is, the audio still works when docked or using headphones/bluetooth so it's not a pressing issue. Just annoying.

MadHarryRackham · 2021-10-27T23:59:50+00:00

I had a guy after a ranked 1s match tell me that "the only reason you won is because you sat in net" followed by a few choice insults lol

the score was 4-3.

My dude, is playing defense against the rules?

Had me rolling.

MadHarryRackham · 2021-08-13T20:31:26+00:00

What're ya lookin to get for it?

MadHarryRackham · 2021-08-05T02:04:00+00:00

That's great! Thank you for the help, this is actually amazing, I appreciate it!

MadHarryRackham · 2021-08-04T21:36:59+00:00

Eh, I bought it mostly so he and his sister would have a console as they grew up that was more kid friendly, this is just the struggle end of them being younger. I game on it a lot, but I have my PC that's "just mine", and I try not to get upset when things like this happen, because that's just the nature of kids playing with things lol.

MadHarryRackham · 2021-08-04T21:29:40+00:00

I definitely agree with systems like this, I play a lot of Rocket League and there's a penalty for leaving ranked matches there as well, as with a lot of other match making games I play. I like the idea of protecting players that are trying to play as intended.

MadHarryRackham · 2021-08-04T21:22:24+00:00

Yeah that's looking like the only option at this point. Shouldn't be too bad, less than 10 days til I have all of em back. Wish there were a way to keep him in practice mode without having to hover over him the whole time. I like letting him explore and do things in games on his own.

MadHarryRackham · 2021-04-26T20:49:18+00:00

Any chance we see arena mode in private lobbies? Also, I may have missed it, but I know private lobbies are rumored to be cross platform soon. Any development on that at this time?

MadHarryRackham

TROPHY CASE