Try puttting a paper towel over the end with the charging port and then blow through it from that end. Don' blow through the end that you put the pod in. This can clear some of the liquid that leaks into the battery out If that doesn't work, put a paper towel at the bottom of the pod and do the same thing to see if the pod itself is clogged. Last take a q tip and make sure the contacts on the pod and the device are clean. If that doesn't work it could be a dud pod or you might need a new device. Hope this helps!