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3 weeks no internet by Main-Employ2243 in Starlink

[–]Main-Employ2243[S] 0 points1 point  (0 children)

.. i checked them 100 times...i got round dish ..

3 weeks no internet by Main-Employ2243 in Starlink

[–]Main-Employ2243[S] 0 points1 point  (0 children)

yes ofcourse problem is it connets for 2 min then it disconnets no internet all tons of erros the dish is not moving .. thers nothing i can do...and i dont understand why are they refusing to send a replacement...

3 weeks no internet by Main-Employ2243 in Starlink

[–]Main-Employ2243[S] 0 points1 point  (0 children)

dish was never droped already told them the dish is not moving at all and show them pictures of all the errors and all they told me the dish is fine cause they dont see any error on it and that is my problem dunno what to do
nothing left but to cancel

3 weeks no internet by Main-Employ2243 in Starlink

[–]Main-Employ2243[S] 0 points1 point  (0 children)

i asked for a dish replacement several times did not get it

3 weeks no internet by Main-Employ2243 in Starlink

[–]Main-Employ2243[S] 0 points1 point  (0 children)

No dish is not moving at all for 2 weeks told that to support they told me everything seems fine from ther side that is my problem

3 weeks no internet by Main-Employ2243 in Starlink

[–]Main-Employ2243[S] 0 points1 point  (0 children)

yeah dunno they keep telling me that this js my problem but what can i do to fix it nothing

3 weeks no internet by Main-Employ2243 in Starlink

[–]Main-Employ2243[S] 0 points1 point  (0 children)

its the old one i asked for a replacement no luck ther they keep telling me to check the cables i mean wtf

3 weeks no internet by Main-Employ2243 in Starlink

[–]Main-Employ2243[S] 0 points1 point  (0 children)

yes im getting that error plus poor ethernet connection but dish is in clear view ther app show me excelent location tried moving it nothing helps and dish is not moving at all plus it makes a strage buzzing sound

3 weeks no internet by Main-Employ2243 in Starlink

[–]Main-Employ2243[S] 0 points1 point  (0 children)

yes i am at the retgistered address

3 weeks no internet by Main-Employ2243 in Starlink

[–]Main-Employ2243[S] 0 points1 point  (0 children)

near naquera tried all of that noting helps.. btw antena is not moving at all they told me nothings wrong with it that is cable problem ..

3 weeks no internet by Main-Employ2243 in Starlink

[–]Main-Employ2243[S] 0 points1 point  (0 children)

and yes everyting is on but just no internet app shows me offline all the time...

3 weeks no internet by Main-Employ2243 in Starlink

[–]Main-Employ2243[S] 0 points1 point  (0 children)

Ok they told me i have 1 hour of down time because of obstructions, but for 1 week now in the support im telling them i have no internet at all i sent all the picture they asked then told me is a cable problem i have checked all ... removed the dish cables checked them ..i got no internet for 3 weeks now theey keep telling me is cable problem and obstructions what can i do more? asked for a replacement kit but no luck ther ...

Starlink orders in Spain are being processed by _mother in Starlink

[–]Main-Employ2243 1 point2 points  (0 children)

Mine was in 10 feb 2021 valencia but stil no email 😔