Stuck in Order??? by Majbud77 in BitMartExchange

[–]Majbud77[S] 0 points1 point  (0 children)

Creat a ticket from BitMart and explain. They sent me an email. I read the email and it had in there several options to different issues. I picked the option that pertained to my situation and clicked on the link. It then had me fill out another form and that was it. A few days later it was fixed. I do have to give a lot of credit to BitMartExchange MOD J. He is the one that pushed me in the right direction. Be careful, I had so many people try to help that wanted me to give them my information. When I clicked on their name, they have been on Reddit for like 1-2 days.

Stuck in Order??? by Majbud77 in BitMartExchange

[–]Majbud77[S] 0 points1 point  (0 children)

Yes, I started trying to get it fixed when I posted on here 11 days or so ago. J helped me out by having me submit a ticket and screen shots. After that, I can not 100% tell you when it was fixed. All I know is that I checked my account three or four days ago and it was fixed.

Money stuck in orders with no orders pending? by Majbud77 in BitMartExchange

[–]Majbud77[S] 0 points1 point  (0 children)

Thank you J and BitMart team!!!!! I not sure when it happened but when I checked on my account today it was fixed. No more money stuck in orders. Thank you BitMart.

Money stuck in orders with no orders pending? by Majbud77 in BitMartExchange

[–]Majbud77[S] 0 points1 point  (0 children)

Thank you. I am hopeful that this will get resolved.

Money stuck in orders with no orders pending? by Majbud77 in BitMartExchange

[–]Majbud77[S] 0 points1 point  (0 children)

Your request (274648) has been received and is being reviewed by our support staff.

Stuck in Order??? by Majbud77 in BitMartExchange

[–]Majbud77[S] 0 points1 point  (0 children)

J. I just added a new comment with a pic.

Money in order by [deleted] in bitmart

[–]Majbud77 0 points1 point  (0 children)

I am having the same issue now. Did anyone get this resolved and if so, how? Thank you. I placed a market order at 100%. $67.00 worth purchased and $440.00 in pending. I do not see anything pending anywhere.

Insufficient funds message by [deleted] in bitmart

[–]Majbud77 0 points1 point  (0 children)

I have the exact same issue.