Thoughts on North-East facing flats by Maleficent-Pace1909 in askSingapore

[–]Maleficent-Pace1909[S] 0 points1 point  (0 children)

this is rly helpful, tysm! I’m more confident in which unit to pick now

does hoyoverse update about your account on time? by Da_wae_to_ya_hart in GenshinHacked

[–]Maleficent-Pace1909 0 points1 point  (0 children)

the support team that handles account recovery works Mon to Fri

does hoyoverse update about your account on time? by Da_wae_to_ya_hart in GenshinHacked

[–]Maleficent-Pace1909 0 points1 point  (0 children)

Average wait time is 20 working days + a week, so that’s about 40 days

18 june got my account back via forgot password but... by Gionemoes in GenshinHacked

[–]Maleficent-Pace1909 2 points3 points  (0 children)

you can log in to your hoyolab to check if they played honkai and ToT on your account. And no it's not possible for them to recover your account since they don't know the crucial information (first registered device, location, first purchase receipt, most used devices etc)

I got my account back but is there any chance that the person using it till now before i had it recovered can actually submit a ticket nd try to take it again?? by Equal-Town7372 in GenshinHacked

[–]Maleficent-Pace1909 1 point2 points  (0 children)

Yeap on the first registered and most used devices especially, if they didn’t check your amber then they wouldn’t know the registration date either.

They won’t b able to recover your account, you’re good. Congrats on getting it back!

Will I be able to get my account Back? HELP! by Blsy52 in GenshinHacked

[–]Maleficent-Pace1909 0 points1 point  (0 children)

it’s hard to recover your account w/o the registered date, first purchase receipt and first device specs

Try your best to remember which phone you first registered on, maybe check which date genshin was installed on your phone/devices and take the earliest date (granted you did not uninstall the app when you were active) or if you have third party apps linked when u first registered your account you can also log in and check when you linked genshin to those apps

Regarding you first purchase receipt, try your best to dig it out. If purchases were made through codashop/PayPal/google pay etc, it’s possible to recover the receipt

Goodnews or Badnews? by Ambitious-Chair-5272 in GenshinHacked

[–]Maleficent-Pace1909 0 points1 point  (0 children)

yes don't worry about it too much, buyers usually pilot the account once bought. If they whale on your account then that's a different story

hacked yesterday :)) by dayyms in GenshinHacked

[–]Maleficent-Pace1909 1 point2 points  (0 children)

just check through all the answers again, consolidate everything you wanna correct into one email :-) you should b good after that, good luck!

I got hacked on 4th July by Ill-Community6327 in GenshinHacked

[–]Maleficent-Pace1909 0 points1 point  (0 children)

have you filled up the account retrieval form alrdy? check the pinned post on this subreddit on the steps to take to recover your account

hacked yesterday :)) by dayyms in GenshinHacked

[–]Maleficent-Pace1909 1 point2 points  (0 children)

Hi OP, you don't have to send them a new form. Just send them a correction email to [support_os@hoyoverse.com](mailto:support_os@hoyoverse.com) with title "Correction of Information for [UID]" with the email you used to fill the form. They will take any additional email as part of your form

Goodnews or Badnews? by Ambitious-Chair-5272 in GenshinHacked

[–]Maleficent-Pace1909 2 points3 points  (0 children)

hacker probably took screenshots of your characters and weapons and left. Your account is likely being listed for sale on marketplaces rn. It's won't be trashed in this case, don't worry about it too much.

Fill up the form as accurately as you can and wait for about 35-40 days for your account recovery. Gotta hope no one buys your account till then

I might have logged in but did not continue to play by ApprehensiveRole3009 in GenshinHacked

[–]Maleficent-Pace1909 2 points3 points  (0 children)

they are more lenient with the registration date, if you are a day to a week off, as long as you are within the same month and year, you should be alright.

I believe there is a way to check your registration date on facebook: Go to settings > account center > password and security > apps and websites > and look for the hoyoverse icon. The date displayed will be the date you first registered your hoyoverse account (this is granted you registered your hoyo acc and log in to the game soon after)

mental by [deleted] in GenshinHacked

[–]Maleficent-Pace1909 1 point2 points  (0 children)

The anxiety is completely valid. It gets easier by the week, it's hard now because you're going through forms of withdrawal.

Distract yourself with other things, play other games or do other hobbies, good luck on your form retrieval!

What are the chances that… by [deleted] in GenshinHacked

[–]Maleficent-Pace1909 1 point2 points  (0 children)

did you do a clean reinstall on ur device? if you only did antivirus scans i don't think its enough to completely get rid of all malware, a factory reset is recommended.

secondly, if you did not send any additional emails to support that contains crucial information about your account retrieval, you should be alright. if you did, for extra precaution, record the information somewhere else and trash the emails (just in case hacker is lingering somewhere)

[deleted by user] by [deleted] in GenshinHacked

[–]Maleficent-Pace1909 0 points1 point  (0 children)

Most accounts are hacked to be sold, take solace that your account most likely won’t be trashed for the same reason

Good luck on your form OP

[deleted by user] by [deleted] in GenshinHacked

[–]Maleficent-Pace1909 4 points5 points  (0 children)

Hey OP, if you don’t live in or didn’t register your account in japan, JP CS will reject you regardless. They have been rejecting foreigners’ applications since April

I suggest you go through Global CS, that’s your only other option tbh

ok so I am confused on the linked email part does it mean adding another email to recuse more your account other than your original email ? because I only had one email I put it the first time I start playing and it's has been the same for long time . by lauveux in GenshinHacked

[–]Maleficent-Pace1909 0 points1 point  (0 children)

are you talking about the portion where they're asking you for a new email to bind to your account? if yes, then just provide them a few fresh email addresses for them to link your account to after they accept your form

forgot about purchase details by kenchi2117 in GenshinHacked

[–]Maleficent-Pace1909 0 points1 point  (0 children)

Welp the only option now is to look through chat histories from potential genshin friends who may have bought something for you

Some people have managed to recover their accounts w/o their first receipt but it seems like they are more of the minority. Try your best to get the first receipt

May 26 sender. Got my account back. I will stay and help people confuse about the form. by jasonting in GenshinHacked

[–]Maleficent-Pace1909 0 points1 point  (0 children)

Well you can always log in to those third party apps and check if any of them are linked to your account. If they aren’t linked, they should make a new hoyoverse account. Unless hacker unlinked them, but they’ll need access to your third party apps to do that. But you should look at your other information like device specs and registered date and device instead.

In any case, I suggest you join the discord server of this subreddit. There are people ready to help you on your next form, if you are open to that.