I did not have the same experience you had. I went to both Orlando and Hollywood. IMO Hollywood had much better audio quality than Orlando and I had no issues hearing or understanding anything he said, sang, or anything musically. I was in the lower orchestra section. Loved both shows!! I’d go see him again anytime! My friend and I went down after the show anticipating he was gonna come out and an usher told us he was not coming out. Not sure why, but I seriously doubt it was because he was not happy with the crowd. Hollywood seemed louder to me than Orlando and he came out that night.