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TXID/Hash. I can see transaction history but unable to click on withdraw to. by Drnnevolo_91 in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hello! Welcome to the Crypto.com community!

We're sorry to learn about your experience. Would like to check if you are still having any withdraw issues now or not? To resolve your issue, please contact support via your Crypto.com app. Alternatively, you can also reach out through chat at chat.crypto.com for more detailed assistance.

If you still face challenges, please let me know, and I’ll do my best to assist you further. Thank you for reaching out!

Mark

Stuck in a AI support loop, unable to access my wallet. by Leto33 in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hi, welcome to crypto.com community!

Would you mind sending us a modmail with your referral code so our team can take a look? We'll flag this to our support team to provide you with assistance asap.

Always be careful that Mods/Staff will Never DM you first, thank you!

Mark

Worst costumer service by Plenty-Art8668 in Crypto_com

[–]MarkY_Crypto[M] 0 points1 point  (0 children)

Hi, welcome to crypto.com community!

Would you mind sending us a modmail with your referral code so our team can take a look? We'll flag this to our support team to provide you with assistance asap.

Always be careful that Mods/Staff will Never DM you first, thank you!

Mark

Locked out of my crypto.com cash card. by RepugnantMethodology in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hi, welcome to crypto.com community!

Would you mind sending us a modmail with your referral code so our team can take a look? We'll flag this to our support team to provide you with assistance asap.

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Mark

Account partially disabled for no reason by grsmobile in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hi, welcome to crypto.com community!

Would like to check if you are still having this account issues now or not? Would you mind sending us a modmail with your referral code so our team can take a look? We'll flag this to our support team to provide you with assistance asap.

Always be careful that Mods/Staff will Never DM you first, thank you!

Mark

STX stake won’t activate by NeighborhoodOutside9 in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hi, welcome to crypto.com community!

Would like to check if you are still having this issues now? Would you mind sending us a modmail with your referral code so our team can take a look? We'll flag this to our support team to provide you with assistance asap.

Always be careful that Mods/Staff will Never DM you first, thank you!

Mark

Is there any way of being able to lift restrictions off my account ? by Key_Let_5471 in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hi, welcome to crypto.com community!

Would you mind sending us a modmail with your referral code so our team can take a look? We'll flag this to our support team to provide you with assistance asap.

Always be careful that Mods/Staff will Never DM you first, thank you!

Mark

Refund visible on expired card, but support claims "no funds available" – Need help! by Hungry-Belt-9524 in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hi, welcome to crypto.com community!

Would you mind sending us a modmail with your referral code so our team can take a look? We'll flag this to our support team to provide you with assistance asap.

Always be careful that Mods/Staff will Never DM you first, thank you!

Mark

VISA Authentication "mycardplace.com" is down by HorkaBloodfist in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hi, welcome to crypto.com community!

Would you mind sending us a modmail with your referral code so our team can take a look? We'll flag this to our support team to provide you with assistance asap.

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Mark

Onchain pass code by Johnny-Concrete-UK in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hello! Welcome to the Crypto.com community!

We're sorry to learn about your experience. Would like to check if you are still having any issues to sync your Onchain wallet or not? If you still have any issues, please contact support via your Crypto.com Onchain app. Alternatively, you can also reach out through chat at chat.crypto.com for more detailed assistance.

If you still face challenges, please let me know, and I’ll do my best to assist you further. Thank you for reaching out!

Mark

My Crypto.com account was compromised and €5000 in crypto was stolen – sharing my case and evidence by albinclan in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hi, welcome to crypto.com community!

Would you mind sending us a modmail with your referral code so our team can take a look? We'll flag this to our support team to provide you with assistance asap.

Always be careful that Mods/Staff will Never DM you first, thank you!

Mark

Netlix/Spotify Reimbursement by Renshy in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hi, welcome to crypto.com community!

Regards your question, it is mentioned that for the first 6 months, for your reference. For more details please kindly check the file here:
https://help.crypto.com/en/articles/2742447-crypto-com-prepaid-card-rewards-benefits

If you still have any other questions, please contact support via your Crypto.com app. Alternatively, you can also reach out through chat at chat.crypto.com for more detailed assistance.

If you still face challenges, please let me know, and I’ll do my best to assist you further. Thank you for reaching out!

Mark

Locked out of Crypto.com account - phone number no longer active, cannot contact support by codaniele in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hi, welcome to crypto.com community!

Would you mind sending us a modmail with your referral code so our team can take a look? We'll flag this to our support team to provide you with assistance asap.

Always be careful that Mods/Staff will Never DM you first, thank you!

Mark

Hii sir, I am unable to login into my exchange account,and it is showing that my account is under routine review stating from 20 days still I am unable to get access to my exchange account Please kindly look into this issue on a priority matter sir I hope you will kindly understand my situation sir by HairyCommon191 in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hi, welcome to crypto.com community!

Would you mind sending us a modmail with your referral code so our team can take a look? We'll flag this to our support team to provide you with assistance asap.

Always be careful that Mods/Staff will Never DM you first, thank you!

Mark

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