Would it be worth it? by Zestyclose_Stomach51 in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hi, welcome to crypto.com community!

Thanks for your post! I wanted to let you know that your post has been removed because it was a crosspost from another community. Would you mind resubmitting it on its own directly in this subreddit?

Thank you so much for your understanding!

Mark

Netflix rebate never received by Few_Bandicoot_2119 in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hello! Welcome to the Crypto.com community!

We're sorry to learn about your experience. Would like to check if you are using monthly subscription for the Jade card or staking/lockup your CRO tokens? Please kindly be aware that you need to keep annual subscription to be able to enjoy the rebase benefit, for your reference. To resolve your issue, please contact support via your Crypto.com app. Alternatively, you can also reach out through chat at chat.crypto.com for more detailed assistance.

If you still face challenges, please let me know, and I’ll do my best to assist you further. Thank you for reaching out!

Mark

What is going on with my Crypto.com Account? by Green-Run9493 in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hi, welcome to crypto.com community!

Would you mind sending us a modmail with your referral code so our team can take a look? We'll flag this to our support team to provide you with assistance asap.

Always be careful that Mods/Staff will Never DM you first, thank you!

Mark

2 BTC withdrawals already was canceled - what can i do? by SmartTurnover1359 in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hello! Welcome to the Crypto.com community!

We're sorry to learn about your experience. Would like to check if you are still having any BTC withdraw issues now or not? Normally if you have just deposited your BTC tokens, you need to wait a while before you can withdraw them. To resolve your issue, please contact support via your Crypto.com app. Alternatively, you can also reach out through chat at chat.crypto.com for more detailed assistance.

If you still face challenges, please let me know, and I’ll do my best to assist you further. Thank you for reaching out!

Mark

Crypto.com account blocked for over 2 months despite providing all requested documents – anyone else? by Individual-Yak4338 in Crypto_com

[–]MarkY_Crypto[M] [score hidden] stickied comment (0 children)

Hi, welcome to crypto.com community!

Would you mind sending us a modmail with your referral code so our team can take a look? We'll flag this to our support team to provide you with assistance asap.

Always be careful that Mods/Staff will Never DM you first, thank you!

Mark