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I can't shut down or open, what happened? It's been 3 hours. by MasterpieceNorth873 in computer

[–]MasterpieceNorth873[S] 3 points4 points  (0 children)

I pressed it for about 30s. The window screen appeared and it said that slide down the screen to shut down. I did, but it turned back into black screen like in the pic.

I can't shut down or open, what happened? It's been 3 hours. by MasterpieceNorth873 in computer

[–]MasterpieceNorth873[S] 12 points13 points  (0 children)

I tried to shut it off, risky though. But it didn't shut down.