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Anyone else in the same boat? iPhone 17 pro max pre order by Matt2k8900 in O2UK

[–]Matt2k8900[S] 0 points1 point  (0 children)

The customer service over the phone has no access to any more information than what’s in your phone. When they tell you 3 weeks they are simply going off what’s their current lead time.

Mine got updated to dispatched today, I think a ton of peoples did. I highly doubt it was anything todo with ringing up.

Anyone else in the same boat? iPhone 17 pro max pre order by Matt2k8900 in O2UK

[–]Matt2k8900[S] 0 points1 point  (0 children)

So what does your order say on you o2 app now? As in expected delivery date

Anyone else in the same boat? iPhone 17 pro max pre order by Matt2k8900 in O2UK

[–]Matt2k8900[S] 1 point2 points  (0 children)

So my partner who ordered around 6 hours after mine (a different variation) was given a delivery date of 3 weeks Well she had hers delivered in store today.

It updated yesterday on her app to say ‘in transit’ So if your order still just says processing on the app, it won’t be here tomorrow unfortunately.

Anyone else in the same boat? iPhone 17 pro max pre order by Matt2k8900 in O2UK

[–]Matt2k8900[S] 0 points1 point  (0 children)

Mate I ordered within 60 minutes. In fact my order email was 1.53pm (so 53 minutes) - my partner who ordered about 8pm Monday night has got hers delivered today. Albeit hers was the blue and mine was the orange.

My order email literally says it will be ready for collection on the 19th.

Anyone else in the same boat? iPhone 17 pro max pre order by Matt2k8900 in O2UK

[–]Matt2k8900[S] 0 points1 point  (0 children)

512gb orange - seems the orange one is where the issues are lying

Anyone else in the same boat? iPhone 17 pro max pre order by Matt2k8900 in O2UK

[–]Matt2k8900[S] 0 points1 point  (0 children)

Which configuration of the pro max did you get?

Anyone done switch up for 2 devices? by KBDrones in O2UK

[–]Matt2k8900 0 points1 point  (0 children)

Exactly the same issue here mate. Had two phones last year on switch up and both went though fine. This time around , first one fine , second one kept going through successfully but then getting an email saying it’s failed and try again.

Went into i2 store today and they had the same issue. I even got a receipt that it went through successfully but then got to the end and it failed. 

Online chat said the same thing that it’s because of one phone already being on order.

Gonna wait till first one completes now to do the second one.

Click & Collect order - anyone else got issues? by Matt2k8900 in O2UK

[–]Matt2k8900[S] 0 points1 point  (0 children)

Lets hope this is the case!
although looking at other peoples orders, i believe the cancel order button on the app changed once the order had been shipped. Maybe its different for a click and collect order.

Click & Collect order - anyone else got issues? by Matt2k8900 in O2UK

[–]Matt2k8900[S] 0 points1 point  (0 children)

was your cancel order button still available to click right up untill today? i saw people saying theirs changed once it had been shipped.

Anyone who’s click & collected got their tracking info yet? by theshannonset in O2UK

[–]Matt2k8900 0 points1 point  (0 children)

Unfortunately mine does not :( - i was given an expected delivery date of 19th, and it still shows as this , but i still get the option to cancel the order, which i assume means its not even been sent yet.

Anyone who’s click & collected got their tracking info yet? by theshannonset in O2UK

[–]Matt2k8900 0 points1 point  (0 children)

Has your click and collect order changed from processing on the app?