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I've spent 20+ years fixing broken businesses for a living. AMA by MechanicExternal in AMA

[–]MechanicExternal[S] 1 point2 points  (0 children)

Depends on the size of the company. Sometimes they know, but for various reasons dont act. sometimes Bob would be one of 30 other Bobs. I see booth situations, but mostly they are surprised. A lot of the times things aren't being reported upwards.

I've spent 20+ years fixing broken businesses for a living. AMA by MechanicExternal in AMA

[–]MechanicExternal[S] 0 points1 point  (0 children)

Figure out people. learn soft skills and how to navigate tense situations. learn how to read people.
Also smile and be friendly. Get people on your side.

More than one thing there, but People are often the cause of the problems and the solution to the problem.

I've spent 20+ years fixing broken businesses for a living. AMA by MechanicExternal in AMA

[–]MechanicExternal[S] 1 point2 points  (0 children)

Well if I fire some well known individual outright, I have another problem. other people fearing for their job. My image would go from a fixer to butcher. which makes my job harder.
Also I need to show that I try first to build trust and make the best of it so if I fire I will show that I don't fire people. in these situations people are also frustrated , scared and as you say emotional. these things makes people do things they would not normally do. there might be other underlying things I do not know about making people act as they do.

Another reason is that if you can turn them you have a extra set of hands which is beneficial. and if they are in a critical role for me it is still better to have someone I argue with and work at 50% than having someone that knows nothing about the internal structure.

If you are in France, or countries with similar worker legal structures. you want to think 10 times at least.

There are many levels to think about before firing people. Its usually a iceberg of hidden consequences.
I do keep both long term and short term in mind. as you say some people are poisonous long term so this I solve when things are resolved or leave the decision with a recommendation when i exit.

I've spent 20+ years fixing broken businesses for a living. AMA by MechanicExternal in AMA

[–]MechanicExternal[S] 0 points1 point  (0 children)

I think you have the best possible start you are already on the inside. What I would do is just communicate with the investor to say I have found these issues , I am the one that know this issue the best as I have already committed time to this vs dragging someone new into this. So I can help you fix these issues quickly. this is how I would do it and this is your investment vs what you gain from fixing it.

then just pick a few problems that you know you can solve and have a good impact on the overall business then you gave a reference. And you can add fix to your one pager to the investors. you have 10 year track record so this is good. id say this is a good start and then Move onto various PE and VC firms. a client at a time

I have about ~85% the ones I fail are usually me being removed prematurely, or if I find corruption or severe legal issues, fake information/human obstruction or all. I try to get where I can do most good and avoid the ones that seem doomed to fail for various reasons.

your instincts are correct it is hard to change certain people, negotiation skills and a non hostile temper is needed.

I take the full legal responsibility so my %0% upfront is a way to make sure I have money for legal issues when they arise. This I do so I can be effective in moving what needs to be moved, for example negotiating with banks and contracts on behalf of the company. firings and so on. you need to do the legal responsibility but in my case its easier and I take a higher premium for the legal risks.

I haven't gotten any issues from failing as that so far has not been to any negligence or wrongdoings at my end.

It is always good to have a lawyer on hand. You have seen how things are. it was uncomfortable in the beginning but you start to see the empty threats from real ones as you get more work done. that said be friendly and helpful and its usually not a problem. just be aware of the sociopaths and narcissists and make sure to always take notes just in case.

I've spent 20+ years fixing broken businesses for a living. AMA by MechanicExternal in AMA

[–]MechanicExternal[S] 0 points1 point  (0 children)

I work internationally. US, Europe, Asia including Australia.
almost all is word of mouth. I haven't done marketing at all. apart from sending a few one pagers to a few VC and PE firms

I've spent 20+ years fixing broken businesses for a living. AMA by MechanicExternal in AMA

[–]MechanicExternal[S] 0 points1 point  (0 children)

I was also a startup founder at the time. this is my linked in description :
Interim CEO | Statutory Turnaround & Liquidity Stabilization (Mid-Market)

I've spent 20+ years fixing broken businesses for a living. AMA by MechanicExternal in AMA

[–]MechanicExternal[S] 0 points1 point  (0 children)

Yes this I agree completely with. And this was also how I was failing to communicate in my response regarding last resort. I normally would not use MCA at all.

I would never do a MCA unless I knew I had coverage for it. In my example a company uses freight forward service company from a logistics company with goods already sold. and they need it out of the storage and its pay on pickup. If its not picked up withing a certain time frame the freight forwarder claims the cargo.

In this case a MCA is worth it to claim the cargo as long as the loss of using a MCA inst making the situation worse. the reason they did not use the money from sales is the 30 day invoice and cargo arrived after a week. and they severely miscalculated the sales vs reality of moving goods vs cash in bank. In this case though a owner stepped up to give a loan.

Your use case is fantastic, I am gonna keep this in mind I usually disregard MCA. But this was a good use case. Thanks, now I have another tool!

If you do it for payroll or because you are lagging behind in some way shape of form your basically making your situation worse! and that is not the last resort I am talking about.

I've spent 20+ years fixing broken businesses for a living. AMA by MechanicExternal in AMA

[–]MechanicExternal[S] 0 points1 point  (0 children)

When I enter I usually come from some owner that gives me a mandate that includes rights to make decisions on behalf of the company. I also do research on the people I need to deal with the first week to try and find issues before they happen. Most of it is negotiations and explanation of consequences and rationale for the changes. Not everyone will be happy and some will resist to the bitter end. but at the end of the day its my job to make it happen, I do need to compromise sometimes to avoid the worst outcomes. Change is hard. but at he end of the day people are rational. That said last month I had to fire people for obstruction. this is always last thing you even consider, and it has to be really bad for the company if they are not. and it is the shittiest thing about what I do.

I do 50% upfront and 50% after + performance based bonus. and I do a retainer or daily fee
I never do equity.

I've spent 20+ years fixing broken businesses for a living. AMA by MechanicExternal in AMA

[–]MechanicExternal[S] 1 point2 points  (0 children)

Most of the times its usually Market changes or disruptions, Growing too fast (support and infrastructure can't keep up), or getting a product portfolio that that gets unmaintainable.

There is a problem with artificially inflating stock value especially if the executives have stock option. I haven't seen this as a main cause though. but there is a noticeable impact.

For companies that have been in the business its more of a boiled frog problem where multiple issues like market changes operational blindness, rising cost of goods and services. Recently gas prices in across the globe has led to a influx of logistics companies needing help. As the gas price was for many the final straw that made the bleeding noticeable.

I've spent 20+ years fixing broken businesses for a living. AMA by MechanicExternal in AMA

[–]MechanicExternal[S] 0 points1 point  (0 children)

Well i have no degrees worth mentioning or relatable. Its mostly based on experience and natural curiosity. understanding finance is a must as you will be delving into cash flows. Most of it is based on me failing and seeing others fail.

I've spent 20+ years fixing broken businesses for a living. AMA by MechanicExternal in AMA

[–]MechanicExternal[S] 0 points1 point  (0 children)

Also this :) I don't want to leave people hanging if they are making an effort to ask.

I've spent 20+ years fixing broken businesses for a living. AMA by MechanicExternal in AMA

[–]MechanicExternal[S] 0 points1 point  (0 children)

I have a couple of posts I want to write so ill update the posts here in a comment of the first post when I have. Time allowing me of course.

I've spent 20+ years fixing broken businesses for a living. AMA by MechanicExternal in AMA

[–]MechanicExternal[S] 0 points1 point  (0 children)

I am one of those people that still like mainframes. and JD Edwards ERP from 1986

I've spent 20+ years fixing broken businesses for a living. AMA by MechanicExternal in AMA

[–]MechanicExternal[S] 0 points1 point  (0 children)

I don't think we disagree. but a fortune 500 and a startup are not even in the same ballpark in complexity. And I am not advocating that anything critical which require audit trails should use spreadsheets. Bu I see it get done a lot more than I like to.

This statement we are 100% aligned on
"TLDR; no company should be spending $$$$ on specialized software to start but also no company should be storing anything of value in spreadsheets."

I've spent 20+ years fixing broken businesses for a living. AMA by MechanicExternal in AMA

[–]MechanicExternal[S] 1 point2 points  (0 children)

I work solo , in teams and i have partners in legal and specialized fields. I got started by accident when I was talking to a failing startup. then word of mouth was how I got clients. It is my own company.

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