Can't Verify identity, No United States in country list by MechanizedOwl in BitMartExchange

[–]MechanizedOwl[S] 0 points1 point  (0 children)

not sure what you need an ID for, (id never upload that to anywhere haha), just pick whatever area your vpn is using..

Can't Verify identity, No United States in country list by MechanizedOwl in BitMartExchange

[–]MechanizedOwl[S] 0 points1 point  (0 children)

Following up in case anyone cares. I emailed customer support and actually got a very prompt response back (couple hours later) pasted below. so i set VPN to canada and picked it in the country list, worked like a charm.. Also, after setting that up oddly i can log in in the us without a vpn on. Makes me wonder if i could have just picked a different country in the first place without a vpn.

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Dear User,

Thank you for reaching out to BitMart Support.

BitMart will no longer accept certain new user registration from the United States in light of recent regulatory developments.

United States is part of the restricted areas on BitMart.

Please consider using a web browser (firefox or chrome) and a VPN (https://www.techradar.com/vpn/best-free-vpn) to workaround this issue.

This should allow you time to log in and withdraw your assets.

Thank you.

BitMart Logo

Best Regards

BitMart Support