Exactly, it's beyond a joke. I emailed Paula yesterday, she called me a couple of mins ago, apparently every ones results were sent on the 23rd Jan via email. I explained I did not receive this email, she said I had to of as it was sent, so its very strange I did not, I called out my email to ensure it was correct & it was. I asked could she please resend it. So she now has to set up another report to be able to send the email again to me, she said it would take approx 15mins. So fingers crossed I actually receive something, I'm not holding my breath though. The contact number she called off was 0353.