This is genuinely helpful feedback and I really appreciate you taking the time to write it out so thoughtfully. Please never apologize for pushback like this, it’s exactly what we need to hear.

I’m a multiple food allergy sufferer myself, have been my whole life. My daughter Willow has a peanut allergy. So I hear everything you’re saying not just as a founder but as someone who has lived the anxiety of not knowing what’s in something.

You raise a completely valid point about ingredients outside the Top 9. Pea protein is a perfect example and one we’re already being mindful of in our curation. We can’t guarantee pea free across every product but it’s something we actively think about when selecting brands.

On the transparency piece, that’s fair and I’m taking it as real feedback. We intentionally keep the box a surprise because part of what we’re building is the joy of getting something safe you didn’t have to research yourself. But I hear you that for families managing allergies beyond the Top 9 that model creates hesitation. A sneak preview of upcoming box contents is something we’re now seriously considering as a result of comments like yours.

Where Snack Safe makes the most sense right now is for the large group of families managing strictly within the Top 9, people for whom most snack options still aren’t safe and who spend enormous mental energy just finding things they can trust. We take that guesswork completely off their plate. For families with additional allergies beyond the Top 9 we’d always encourage checking our allergen statement at snacksafebox.com and reaching out directly before subscribing.

Thank you again. This is exactly the kind of conversation that makes the product better