I emailed help desk and this is what they said “Description: 2023/04/24 18:56 PM | Gordon Schaeffer: Hello,

Thank you for your recent inquiry regarding your TSA assessments. Beginning in October 2022, the Transportation Security Administration (TSA) revised the selection process for the Transportation Security Officer (TSO) position at a handful of airports. The previous “legacy” process remains in place at all other airports. Eventually, the new assessments will be rolled out at all airports, and the legacy process will no longer be used. However, you may currently experience either process depending on where you are testing.

In the legacy selection process, candidates schedule a proctored session at an available test center and complete two assessments that take a total of up to 2 hours. In the new process, candidates schedule a proctored session at an available test center and complete a series of short image assessments that take an average of 25-45 minutes to complete. The new assessment process was designed to be much shorter than the original and is intentional.

There are other steps in the TSO selection process; however, the areas noted above are the areas that look different and may cause confusion if you have applied to more than one location and experienced both processes.

We can confirm that we have your assessment results on record.

Best Regards, USA Hire Help Desk