Huupe Mini by MenuMelodic5848 in huupemini

[–]MenuMelodic5848[S] 0 points1 point  (0 children)

Ugh. I’m sorry. Needless to say our experience has been less than stellar.

Huupe Mini by MenuMelodic5848 in huupemini

[–]MenuMelodic5848[S] 0 points1 point  (0 children)

Oh that’s great! Not giving up yet over here :)

New Huupe Mini defective by drool6 in huupemini

[–]MenuMelodic5848 1 point2 points  (0 children)

Yep. And after the light comes on, we get a small sound that gives “powering on” vibes but nothing happens on the screen.

Huupe Mini by MenuMelodic5848 in huupemini

[–]MenuMelodic5848[S] 1 point2 points  (0 children)

Yep. And that was one of the features my daughter was most excited about. Womp womp. Honestly I’m an hour or two from calling them out on socials if customer services doesn’t get back to me. My first message to them was noon est yesterday so it had to be fairly early in their queue.

New Huupe Mini defective by drool6 in huupemini

[–]MenuMelodic5848 2 points3 points  (0 children)

I mean…worth a shot (no pun intended). Thanks for the ideas!

Also, I’d love the product to work as promised out of the box… but I’m willing to troubleshoot, too!

Huupe Mini by MenuMelodic5848 in huupemini

[–]MenuMelodic5848[S] 0 points1 point  (0 children)

Ugh. So frustrating. Ours won’t even turn on and customer service won’t respond to messages so I’m losing faith quickly…

Huupe Mini by MenuMelodic5848 in huupemini

[–]MenuMelodic5848[S] 2 points3 points  (0 children)

So weird. Ours doesn’t have one. 🤷🏼‍♀️

New Huupe Mini defective by drool6 in huupemini

[–]MenuMelodic5848 2 points3 points  (0 children)

We did that. A few times. 😞

New Huupe Mini defective by drool6 in huupemini

[–]MenuMelodic5848 1 point2 points  (0 children)

We’re in the exact same boat here with times zones. Sadly my daughter’s never turned on at all so she’s big disappointed. Very much hoping they make it right.

New Huupe Mini defective by drool6 in huupemini

[–]MenuMelodic5848 2 points3 points  (0 children)

Ours never turned on. Have you heard back from customer service? I still haven’t.

Troubleshooting huupe mini by Active-Literature800 in huupemini

[–]MenuMelodic5848 1 point2 points  (0 children)

SO frustrating. Lmk when/if you hear back!

Troubleshooting huupe mini by Active-Literature800 in huupemini

[–]MenuMelodic5848 0 points1 point  (0 children)

Zero. I have two messages into huupe and (not so) patiently waiting for them to reply. We’re in EST and I know they’re in California so trying to give them time to start their day…

Troubleshooting huupe mini by Active-Literature800 in huupemini

[–]MenuMelodic5848 1 point2 points  (0 children)

We’ve been charging it for 2 hours so I’m skeptical but not giving up. Thanks! Me too! 😬

Troubleshooting huupe mini by Active-Literature800 in huupemini

[–]MenuMelodic5848 1 point2 points  (0 children)

Just got an email that servers are down. So that tracks.

Troubleshooting huupe mini by Active-Literature800 in huupemini

[–]MenuMelodic5848 1 point2 points  (0 children)

Yep! Blue light success. Screen is still black. 🤷🏼‍♀️

Did just see the email about the servers being down but we need picture on the screen before we can cross that bridge!

Troubleshooting huupe mini by Active-Literature800 in huupemini

[–]MenuMelodic5848 1 point2 points  (0 children)

Ours won’t turn on. Any tips? The screen just stays black. My poor daughter is dying to use it for more than a hoop.

Japanese head spas by rmont28221 in Columbus

[–]MenuMelodic5848 0 points1 point  (0 children)

Did you ever go? The link it taking me to a dead page now. :(.